Chief Steward
Chief Steward
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Job Description
EOE/AA/Disabled/Veterans
WELCOME TO A WORLD OF OPPORTUNITIES AT THE UKs #1 GREAT PLACE TO WORK 2025 AS VOTED BY OUR TEAM MEMBERS!
A new era begins at the London Hilton on Park Lane.
2023 was the hotels 60th anniversary which has seen the refurbishment of Executive rooms and suites as well as a re-development of the lobby level including a brand new restaurant and bar.
Annual Salary ranging from 40000 up to 43000 plus service charge
BENEFITS
28 days paid holiday increasing with service
Exclusive perks through our online discount portal
Access to leadership and development programmes through Hilton University
Exceptional Career opportunities
Industry-leading Team Member discounts on hotel stays for you your family and friends
Wellbeing programmes to help you Thrive in the workplace
Reward programmes incentives and team member recognition as well as long service awards
50% off in Hilton restaurants and bars (subject to individual outlets)
Recommend a Friend incentive
Uniforms provided and laundered complimentary
Recognised as a Great Place to Work
Free meals on shift
A Chief Steward trains supports and motivates the Back of House Team to deliver an excellent Guest and Member experience while managing cleaning schedules moving and storing necessary equipment and observing safety guidelines.
What will I be doing
As a Chief Steward you are responsible for training supporting and motivating the Back of House Team to deliver an excellent Guest and Member experience. A Chief Steward will also be required to manage cleaning schedules observe COSHH and Hilton Hotel Health and Safety Manual guidelines and ensure that machinery is operated properly efficiently and is moved stored and available when needed. Specifically you will be responsible for performing the following tasks to the highest standards:
- Run the Back of House Department efficiently and to consistent high standards
- Manage train and develop the Back of House team
- Ensure Back of House areas are maintained to the highest cleanliness standards and cleaning schedules are followed and completed
- Ensure the flow and supply of operating equipments meets bar banqueting and restaurant requirements
- Oversee the cleanliness of all food and beverage outlets and the Team Restaurant
- Ensure the Stewarding Team has full knowledge and understanding of compliance regulations as they effect sanitation and hygiene as set by internal and local legal requirements
- Identify and develop new revenue opportunities
- Work with the banqueting functions to ensure the accurate and timely preparation of individual plates/orders
- Observe guidelines when handling hazardous substances and comply with all aspects of Health and Safety requirements
- Report faults misused or damaged equipment issues to the Back of House Manager Head Chef and/or Maintenance Manager
- Ensure machinery is operated properly efficiently safely and in accordance with the Hotel Health and Safety Manual
- Assist in the location movement and storage of operational equipment
- Assist in the stock take of equipment and other items as required
- Work with all departments to ensure items that are required for service are available when needed
- Ensure team members adhere to all Health and Safety and Hygiene Regulations
- Carry out any other reasonable task set by the Hotels Management
What are we looking for
A Chief Steward serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:
- Good organisational and planning skills
- Good communication skills
- Ability to work under pressure
- Ability to work on their own or in teams
- Flexibility to respond to a range of various work situations
- A passion for building excellent relationships with colleagues
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- A high school certificate or equivalent and any other related qualifications
- Previous experience in supervisory role
- Experience in hotel / leisure industry
ELIGIBILITY
- In line with the Asylum and Immigration Act 1996 all applicants must have the eligibility to live and work in the United Kingdom.
- Documentation is required at interview stage (for EU Nationals share code requested to check EU Settled/Pre-Settled status)
EVERY JOB MAKES THE STAY.
At Hilton It Matters Where You Stay but The Stay is only one side of the story.
We know it takes hundreds of jobs to create unforgettable experiences for our guests and behind every job theres an extraordinary person working to make each Stay magical. Thats why at Hilton Every Job Makes the Stay.
Find out more about all our brands and hotels -Hilton Brands Global Hospitality Company
Required Experience:
Chief
Employment Type
Full-Time
