Senior Web Experience Specialist
Senior Web Experience Specialist
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Job Description
Are you passionate about optimizing digital experiences and turning insights into action Do you thrive at the intersection of UX marketing and performance and love making things happen Then you might be the Web Experience Specialist were looking for!
As a Web Experience Specialist youll play a key role in identifying shaping and executing initiatives that improve the end-to-end website experience using data best practices and close collaboration with internal teams and external agencies.
Your Role:
This is a hands-on cross-functional role for someone who is comfortable juggling many disciplines from UX and Goal Completion Score Initiatives to technical performance and content structure. Youll work within the Global Web Experience team alongside experts in CRO UX/UI and analytics and collaborate across teams Content Experience Market Activation and Web Development & Performance.
Youll focus on driving optimizations coordinating development efforts and ensuring were constantly improving the website from both a business and user perspective keeping our Group and regional Stakeholders involved along the way.
Key Responsibilities:
- Identify optimization opportunities across the site using data UX best practices and stakeholder input
- Translate findings into actionable briefs for design content or development and follow through to implementation
- Create PBIs and ensure alignment across design content and development teams for smooth delivery.
- Support or lead the implementation of web features and tools (e.g. product configurators chatbots pricing tools etc.)
- Ensure digital initiatives align with broader customer journeys across touchpoints like search paid media and service tools
- Work closely with our digital experience agency to align on goals share insights and drive continuous website improvements
- Act as a bridge between business needs and technical delivery collaborating with marketers designers developers and product owners
- Champion continuous improvement and experimentation backed by user feedback and business KPIs
Who You Are:
Youre a hands-on digital generalist with a strategic mindset and a bias for action. You can zoom in on details when needed without losing sight of the bigger picture. You bring structure to complex challenges and you know how to get things done through your own efforts and by working with others.
We Imagine You Have:
- 36 years of experience in digital marketing website management UX or CRO
- Strong analytical and problem-solving skills with a data-driven approach to decision-making
- A solid understanding of website structure performance drivers and user experience
- Confidence using (or learning) platforms such as Sitecore Google Analytics Power BI and Azure DevOps
- Experience working with or managing tasks across external agencies or tech partners
- A collaborative mindset and ability to coordinate cross-functional work
- An eye for good design and clear content and an instinct for what makes a great user journey
- Strong communication skills and fluency in English
- A proactive self-driven attitude and willingness to explore new tools and topics
Required Experience:
Senior IC
Employment Type
Full-Time
