Account Manager, Restaurant
Account Manager, Restaurant
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Salary Not Disclosed
1 Vacancy
Job Description
About Wolt
At Wolt we create technology that brings joy simplicity and earnings to the neighborhoods of the 2014 we started with delivery of restaurant food. Now were building the delivery of (almost) everything and youll find us in over 500 cities in 30 countries around the 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isnt always easy but its definitely exciting. Here youll learn more build more and ship more than in most other companies. Youll be challenged a lot but also have a lot of fun on the way. So if youre a self-starter with drive and entrepreneurial spirit this could be the ride of your life.
At Wolt were all about great partnerships and that starts with great people. Were now looking for a new Account Manager to join our team and help some of Denmarks most exciting local restaurants thrive on Wolt. If you love building relationships spotting growth opportunities and driving impact this might be the role for you.
Since launching in Denmark in 2017 weve expanded to over 200 cities and partnered with 4000 restaurants and were just getting started. Our Account Management team plays a key role in that journey working closely with our partners to ensure their success on our platform.
Were a tight-knit team of 10 Account Managers who support and challenge each other every day. We celebrate wins share learnings and enjoy solving problems together whether thats out in the field with a partner or over a coffee at the office. If you enjoy taking ownership and being part of a humble yet ambitious team we think youll feel right at home.
But dont just take our word for it see for yourself what your future colleagues say about working at Wolt here.
What youll be doing
As an Account Manager at Wolt youll be responsible for managing and developing a portfolio of around 150 restaurant partners. Your main goal will be to help them grow their business on our platform by identifying opportunities solving challenges and making sure they get the most out of Wolts tools and services.
Youll work closely with your partners to improve their performance introduce relevant products like Wolt Ads or Wolt and support them in their day-to-day operations. This is a role that combines commercial thinking data-driven decisions and direct collaboration with partners.
Day-to-day in this role youll:
- Spend 510 days per month visiting restaurant partners to strengthen relationships and better understand their business
- Manage commercial renegotiations and drive adoption of relevant Wolt products such as Wolt Wolt Ads Wolt Drive and Wolt Capital
- Use data to identify growth opportunities and guide partners through improvements that drive performance
- Support partners with day-to-day operational topics and process improvements
- Monitor performance using Looker and prioritise where to focus your time and effort for the greatest impact
- Gather feedback from your partners and share insights with internal teams to help improve our tools services and ways of working
Our humble expectations
Were looking for someone who combines commercial thinking with a genuine interest in helping partners succeed. This role is a great fit for someone whos proactive analytical and thrives on building long-term relationships that deliver results.
- Relationship-building skills Youre a strong communicator who can easily build trust and adapt your tone to suit everyone from chefs to business owners
- Commercial mindset You understand business drivers and can spot opportunities to grow partner revenue and improve performance
- Analytical skills Youre confident working with performance data and dashboards (e.g. Looker Power BI) to inform decisions and tell a compelling story
- Initiative and ownership You take charge of your own portfolio and proactively push projects forward beyond the obvious without waiting for instructions
- Experience A background in sales or account management is a big plus
- Technical comfort Youve used CRM systems and business tools before and you pick up new platforms quickly
- Languages Youre fluent in Danish and English both written and spoken
What we offer
At Wolt we believe great people thrive when given ownership trust and the chance to make an impact. As an Account Manager youll get just that along with a competitive salary and the opportunity to grow in a fast-moving global tech company with plenty of career paths.
Youll also enjoy perks like a discount on Wolt orders daily lunch and a stocked office with coffee soft drinks and fruit plus a range of other local benefits.
Next steps
If you are excited about working in a high-growth environment taking ownership and being part of an extremely ambitious team then click below to apply and lets get the conversation going!
Our Commitment to Diversity and Inclusion
Were committed to growing and empowering a more inclusive community within our company industry and cities. Thats why we hire and cultivate diverse teams of people from all backgrounds experiences and perspectives. We believe that true innovation happens when everyone has room at the table and the tools resources and opportunity to excel.
Required Experience:
Manager
Employment Type
Full Time
