Hostess - St. Regis Bar
Hostess - St. Regis Bar
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Job Description
POSITION SUMMARY
As a Hostess in our luxury hotel bar you will be the first point of contact for guests setting the tone for an exceptional experience. You will greet guests warmly manage seating arrangements and ensure the bar area maintains a refined and welcoming atmosphere.
Guest Experience & Seating:
- Greet guests with a warm professional demeanor and determine party size.
- Escort guests to clean available tables; assist with seating and present updated menus.
- Guide guests through the bar and lounge areas offering assistance as needed.
- Organize seating for special needs or group arrangements ensuring comfort and accessibility.
Bar Area Presentation:
- Ensure all place settings include clean napkins polished silverware and standard items.
- Check menus for cleanliness accuracy and availability; replace any damaged or outdated copies.
- Maintain cleanliness of hostess station and surrounding areas throughout the shift.
Monitoring & Coordination:
- Monitor seating availability and guest flow to optimize service efficiency.
- Communicate with bar staff and servers to ensure smooth operations and guest satisfaction.
- Observe guest safety and comfort addressing any concerns promptly.
Professional Conduct:
- Follow all company policies safety procedures and security protocols.
- Report any accidents injuries or unsafe conditions to management immediately.
- Maintain a clean and professional appearance adhering to uniform standards.
Communication & Teamwork:
- Use clear courteous and professional language in all interactions.
- Answer phones with proper etiquette and assist with reservations or inquiries.
- Foster positive relationships with team members and support shared goals.
Physical Requirements:
- Stand walk or sit for extended periods.
- Move lift carry push or pull items up to 10 pounds without assistance.
- Rearrange tables and chairs as needed for guest comfort and group seating.
Additional Duties:
- Perform other reasonable tasks as assigned by supervisors to support bar operations.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Employment Type
Full-Time
