AM Housekeeping Supervisor - Hilton Houston Post Oak by The Galleria
AM Housekeeping Supervisor - Hilton Houston Post Oak by The Galleria
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Job Description
Shift Pattern: Mostly AM shifts with 2 PM shifts/week Weekend and holiday availability will start as early as 9AM and end as late as 6PM.
The benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits such as:
- Go Hilton travel program: 100 nights of discounted travel
- Access to your pay when you need it through DailyPay
- Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!
- Maternity and parental leave including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Membersincluding partners and adoptive parents
- Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education including college degrees and professional certifications
- Flexible shifts and days off
- Comprehensive Health Insurance coverage for you and your family including Telemedicine and at-home care via AmazonCare
- Mental health resources including free counseling through our Employee Assistance Program
- Best-in-Class Paid Time Off (PTO)
- 401K plan and company match to help save for your retirement
* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing
As a Housekeeping Supervisor you would be responsible for leading training and supervising Room Attendants and Housepersons in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards:
- Lead train and supervise Room Attendants and Housepersons on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards
- Assess inventory of assign for cleaning and inspect rooms
- Verify and report status and/or discrepancies of rooms
- Monitor payroll reports work schedules lost and found program stock rooms and carts and designated inventories
- Communicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areas
- Perform Room Attendant and/or Houseperson duties as needed
- Assist in performance evaluations of Room Attendants and Housepersons as needed
- Respond to special guest requests in a timely friendly and efficient manner
What are we looking for
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality - Were passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing all the time.
- Leadership - Were leaders in our industry and in our communities.
- Teamwork - Were team players in everything we do.
- Ownership - Were the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
#LI-DS4
EOE/AA/Disabled/Veterans
Required Experience:
Manager
Employment Type
Full-Time
