Credit Control Executive
Credit Control Executive
Posted on :
23-08-2025
Employer Active
1 Vacancy
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Job Description
Description
Responsibilities:
- Responsible for prompt collection for all outstanding debts by performing outstanding debts recovery activities and monitor overdue account receivables via calling emailing or other communications.
- Investigate and resolve discrepancies or disputed transactions with policyholders/ intermediaries/other stakeholders.
- Prepare reminder letters or appointment letters (if necessary)
- Prepare and perform/ reconcile/ allocate premium payment updates
- Prepare monthly/quarterly updates and analysis on outstanding cases
- Monitor all accounts for possible bad debt write off
- Prepare and collate the monthly / quarterly management statistics and analysis for business reporting.
- Liaise closely with intermediaries and internal / external stakeholder proactively to reduce credit exposure and build/foster strong relationships
- Handle enquiries from intermediaries / external stakeholder and ensure that queries / issues are promptly attended to and resolved
- Resolves unallocated receipts by reviewing outstanding report payment history and liaising contact with internal and external parties
- Perform statement reconciliation in a timely manner
- Achieve productivity efficiency and quality in recovery work done
- Performs update of standard operations procedures
- Collaborate with Business Owners and IT on systems enhancements/ projects
- Initiate process improvement initiative supports and participates in system enhancements and testing
- Provide assistance to the Superior/ team lead and support the operational business as required.
Requirements:
- Degree / Diploma holder preferably with 1-3 years of relevant experience in credit control knowledge
- Good Analytic skill
- Good knowledge in Ms Excel (eg vlookup pivot etc)
- Preferably knowledge in PowerBI Power Query coding skillset
- Proactive good interpersonal communication and analytic skills
- Highly organized attention to details
- Fast learner who is able to multi-task
- Pleasant positive personality enjoy collaborating with others and ateam player
Employment Type
Full-Time
Key Skills
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