Company Overview KR Wolfe Inc. is a dynamic growing company dedicated to making the equipment and technology of tomorrow work today. We specialize in delivering specialized installation integration field service and renovation services. Our focus is on creating and maintaining advanced environments and systems primarily in healthcare education commercial and government sectors.
Guided by our Vision to be the company of choice based on quality value and customer service we embody SPIRIT in everything we do: Spreading Positivity Initiating Relationships and Inspiring Teamwork. Our Core ValuesQUESTdrive us: Quality Understanding & Care Exceptional Service SPIRIT and Trust & Integrity. In our Healthcare Renovation Business Unit we support renovation and construction projects in the healthcare space ensuring seamless installation integration and maintenance of specialized equipment and technology to enhance patient care and operational efficiency.
Position Summary The Business Unit Manager for Healthcare Renovation is a key leadership role responsible for driving growth and operational excellence within the Healthcare Renovation division. Reporting to the Chief Growth Officer this role focuses 70% on sales and business development and 30% on operational leadership overseeing a team of over 25 consisting of Estimator Project Managers and Field Technicians with 3-4 direct reports. The Business Unit Manager will secure new healthcare renovation projects involving specialized equipment (e.g. modular wall systems equipment booms sanitation systems scrub sinks sterilizers) ensure projects are delivered on time and within budget and foster a high-performance team aligned with KR Wolfes SPIRIT and QUEST values. Success is measured by achieving revenue growth building client relationships and enhancing team trust and efficiency.
Key Responsibilities 1. Drive Sales and Business Development
Develop and maintain a robust sales pipeline by targeting healthcare facilities needing renovations attending trade shows and leveraging networks to secure projects involving modular systems equipment booms and sanitation solutions.
Educate clients on technical solutions distilling complex specifications (e.g. Unistrut anchoring Hilti products plumbing electrical sheet metal drywall) into clear actionable benefits to address cost timeline and compliance concerns.
Handle client objections and rejections with resilience pivoting strategies to build trust and close deals while challenging risk-averse perspectives with innovative insights.
Collaborate with the estimator to deliver reliable cost estimates coordinating data on trades materials and timelines for compelling bids.
Provide quarterly project highlights with photos and summaries to marketing for promotion on the company website.
2. Lead and Develop High-Performing Teams
Foster a team culture of trust collaboration and accountability by leading with SPIRIT conducting weekly calls and implementing trust-building programs.
Mentor project managers estimators and technicians to achieve shared goals balancing support with high expectations in high-pressure scenarios with tight deadlines or limited resources.
Make critical decisions ensuring alignment with team goals and company values like Trust & Integrity.
Partner with Human Resources and Operations for resource planning employee retention and skill updates to support division growth.
3. Oversee Project Execution and Delivery
Define project scopes in QuickBase forecasting labor materials and travel costs for renovations while maintaining profit margins and ensuring compliance with healthcare standards.
Manage schedules vendors subcontractors and interdepartmental coordination to deliver projects on time and within budget updating statuses weekly in QuickBase.
Review and approve timecards expenses change orders and contract documents ensuring all inspections and certifications are completed and uploaded.
Ensure project quality meets or exceeds company standards managing close-outs for timely invoicing and client-specific compliance.
4. Ensure Financial and Operational Excellence
Monitor weekly and monthly billings collections and financial performance with Accounts Receivable preparing monthly reports for management review.
Oversee gross profit approvals and marketing budgets aligning with revenue goals and company guidelines.
Maintain customer relationship management tools in QuickBase ensuring accurate data for sales and project tracking.
Ensure all work adheres to healthcare regulations and company values like Quality and Exceptional Service obtaining necessary certifications.
Qualifications
Education: Bachelors degree in Business Construction Management Engineering or related field preferred.
Experience: 5-7 years in sales and operations within construction renovation or healthcare equipment installation with a proven track record in structural building.
Sales Expertise: Strong ability to build pipelines close deals handle objections and educate clients on complex solutions with strategies to reframe risk-averse perspectives.
Leadership Skills: Proven experience leading teams through trust-building high-pressure scenarios conflict resolution and decision-making aligning with SPIRIT and QUEST values.
Technical Proficiency: Familiarity with project management tools estimating scheduling financial oversight and healthcare compliance.
Personal Attributes: Resilient positive and persistent; ability to learn from failure; strong communication and interpersonal skills; commitment to company values with a desire for growth in areas like Understanding & Care.
Other: Willingness to travel for trade shows client meetings and project oversight; proficiency in CRM software and sales metrics.
Preferred Skills
Experience in healthcare renovation or selling to healthcare organizations.
Familiarity with construction trades and specialized equipment installation processes.
Proven success in scaling sales and operations for a growing division.
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