L2 Support with Broadridge product experience

Midtown, TN - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

We need candidates who have experience supporting one or more of the these platforms - Broadridge product experience etc and must be well versed in ITIL methodologies.

Please share relevant profiles at the earliest for the detailed JD below.

Support Anaylst Role JD

Required Skills & Experience:

5 years of experience in L2 application support.
Understanding of Capital Markets domain and exposure to support on Broadridge product experience etc.
Proficiency in SQL Unix/Linux and scripting for support tasks.
Experience with ITSM tools like ServiceNow JIRA or Remedy.
Familiarity with monitoring tools such as Datadog Dynatrace or ITRS.
Working knowledge of Autosys or similar job scheduling tools.
Understanding of ITIL processes (Incident Problem Change Management).
Excellent communication and stakeholder management skills.
Experience in Capital Markets Banking or Financial Services domain.
Exposure to message queuing systems (e.g. Kafka RabbitMQ) is a plus.
Familiarity with cloud platforms like Microsoft Azure is an advantage.

We need candidates who have experience supporting one or more of the these platforms - Broadridge product experience etc and must be well versed in ITIL methodologies. Please share relevant profiles at the earliest for the detailed JD below. Support Anaylst Role JD Required Skills & Exper...