Our client is an art toy and figure model company.
Job Scope:
Being directly responsible for ensuring the store consistently achieves or exceeds sales KPIs margin and profitability goals through effective use of short- and long-term planning expense control sales and service.
Guaranteeing consistently high standards of customer experience within the store by following brand values and service standards.
Being responsible for recruitment training development and succession planning of high-performing results-driven associates and management.
Preparing and administering timely and accurate performance appraisals for each member of the store team.
Holding each member of the store team accountable for meeting/exceeding company expectations through weekly productivity conversations daily coaching in the moment performance recognition and performance action notices as necessary.
Ensuring training programs both domestic and global (required per the role) are completed to drive results within the store.
Attending Store Manager meetings and all offsite training and position-related meetings as required by the Area/Retail Operations Manager; travel may be required.
Analyzing customer profiles buying trends and competitive information to impact and drive business.
Communicating and providing feedback about the brand customer feedback merchandise and market opportunities to the line manager and retail top management.
Qualifications:
28-45 years old.
Bachelors degree or minimum vocational certificate graduation education.
Minimum 3-5 years of relevant experience in the retail sales industry preferably in apparel & footwear or fashion.
PC skills MS Office knowledge Outlook and internet proficiency.
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