Mekari is Indonesias no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutionsincluding Mekari Jurnal Mekari Talenta Mekari Qontak and Mekari Flex we aim to facilitate entrepreneurs and leaders as they accelerate the digital transformation of their businesses.
In our 10 years of journey we have reached over 1 Million platform users and were not planning to stop any time soon. We need more people like you: builders and owners with calculated ambition who are ready to #ElevateThroughImpact and raise Indonesias software standard.
Job Description:
- Oversee sales operations forMekari Klikpajak XPM and Jurnal ensuring efficient end-to-end lead processing campaign execution and telesales team performance.
- Manage and optimize telesales SOPs to improve workflow efficiency lead conversion rate and cross-functional alignment.
- Collaborate with Business Development and Marketing teams to execute strategic sales initiatives and drive revenue from merchant channels.
- Monitor merchant operations and lead funnels to ensure timely follow-ups lead quality control and data accuracy in CRM systems.
- Build dashboards and analytical reports to track telesales KPIs conversion performance and merchant activity supporting data-driven decision-making.
- Provide ongoing support for team target-setting performance reviews and capacity planning in a high-volume telesales environment.
- Identify operational bottlenecks and implemented scalable solutions to boost productivity and sales efficiency.
Requirements:
- 35 years of experience in sales operations telesales leadership or revenue support rolespreferably in SaaS fintech or accounting/tax platform industries.
- Strong understanding of lead management CRM tools (e.g. Salesforce Hubspot) and telesales workflows.
- Experience managing or supporting merchant operations or B2B client funnels.
- Proven track record in SOP development cross-team collaboration and target achievement.
- Excellent problem-solving data analysis and reporting skills.
- Strong communication and stakeholder management abilities.
- Fast learner adaptable and comfortable working in a fast-paced target-driven environment.
- Experience with Mekari products (Klikpajak XPM Jurnal) is a strong plus.
What You Will Get:
1. Competitive salary daily allowance.
2. Premium private health insurance (outpatient inpatient maternity dental).
3. Early access to salary flex installment (employee loan) via Mekari Flex.
4. Allowance for sports activities and glasses/contact lenses.
5. Flexible working hours with a hybrid work culture.
6. Annual and unpaid leaves from day 1 of join date unlimited sick leave with doctor note.
7. Notebook Ownership Program.
8. Strategic office location accessible by MRT.
9. Friendly and dynamic work environment.
10. Opportunity to build impactful solutions with Indonesias no. 1 SaaS company.
Our team will review your application and will be in touch if your application is shortlisted to the next stage. If you do not hear from us in 30 days we will keep your resume on file in case a relevant opportunity opens up.
We wish you the best. Hope to see you around soon!