drjobs Manager, Client Relations (Hong Kong based)

Manager, Client Relations (Hong Kong based)

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1 Vacancy
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Job Location drjobs

Hong Kong - Hong Kong

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

As one of the worlds leading asset managers Invesco is dedicated to helping investors worldwide achieve their financial objectives. By delivering the combined power of our distinctive investment management capabilities we provide a wide range of investment strategies and vehicles to our clients around the world.

If youre looking for challenging work smart colleagues and a global employer with a social conscience come explore your potential at Invesco. Make a difference every day!

Job Description

Who we are:

With over $1.9 trillion of assets under management Invesco is one of the worlds leading global investment management firms headquartered in Atlanta GA. Spreading across 26 countries and with over 8400 dedicated employees we are driven by trust and care. As one of the worlds leading asset managers we are solely dedicated to delivering an investment experience that helps people get more out of life.

Key Responsibilities

  • Client Understanding and Compliance:
    • Develop a comprehensive understanding of the assigned clients organizational structure and investment priorities.
    • Ensure thorough knowledge of the clients reporting regulatory requirements and servicing guidelines.
  • Communication and Relationship Management:
    • Establish and maintain regular communication with institutional sales portfolio management and key stakeholders.
    • Continuously evaluate client needs and design an effective approach to relationship management.
  • Client Coordination and Support:
    • Promptly and accurately coordinate client requests facilitating dialogue between clients and internal teams regarding IMA/IG changes investment reviews presentations reporting and fund account setup/operations.
    • Assist with AML documentation during new account onboarding and subsequent refreshes as required by the Compliance/AML team.
  • Performance Reviews and Issue Resolution:
    • Independently moderate performance reviews with clients and drive solutions to address any operations-related issues or concerns.
    • Actively measure and monitor the success of client accounts focusing on investment and service level execution.
  • Project Management:
    • Lead or assist with regular client relationship or ad hoc projects ensuring high quality and client satisfaction.
    • Consistently seek ways to enhance client service and improve internal coordination.
  • Time and Resource Management:
    • Organize and prioritize time and resources to meet goals and expectations.
  • Team Collaboration:
    • Perform any other duties assigned by the Head of Client Relations or the firm.
    • Maintain a harmonious and positive team spirit.

The Experience You Bring:

  • University degree specializing in Economics Business or Finance
  • Solid 7 years (4 years for Assistant Manager) Institutional Client Relations working experience within the financial services industry preferably in asset management sector
  • Processes of good understanding of institutional asset management industry regulation and needs of institutional clients
  • Solid knowledge of different investment assets product capabilities operations and services
  • Fluency in written and oral communication in English Cantonese and Mandarin Chinese

Key Competencies

  • Strong team player with high integrity self-motivated committed and positive working attitude
  • Excellent interpersonal and communication skills with ability to cooperate in a team environment and work under pressure (individual and team bases) and tight timeline
  • Analytical and organizational skills to determine the needs of the client and drive feasible solutions
  • Professional and presentable with ability to moderate client review meetings face to face
  • Great attention to details with ability to prioritize multi-task and project manage
  • Demonstrate strong numbers aptitude
  • Proficiency with Microsoft Office (Word Excel and PowerPoint)
  • SFC License for RA 1 (Dealing in Securities)
  • Chartered Financial Analyst or Chartered Accountant is a distinct advantage

Our benefit policy includes but not limited to:

  • 25 days annual leave plus flexible paid time off
  • Hybrid work schedule
  • Learning and development programs
  • Health & wellbeing benefits
  • Parental Leave benefits
  • Employee stock purchase plan

How to Apply:

To know more about us:


Required Experience:

Manager

Employment Type

Full-Time

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