HK-Business Pro
HK-Business Pro
Posted on :
22-08-2025
Employer Active
1 Vacancy
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Job Description
Establish and engage business customers by showcasing our technology and helping them discover how Apple and third-party products and solutions can enhance and support their businesses and enrich the lives of their customers and engage with and provide excellent customer service to Apple Retail Business customers by seeking to understand their needs identifying ownership opportunities presenting products and services and educating them on relevant ways to as the go-to expert on business solutions and mentor the store team on business customer needs and across the Apple Store in business sessions briefings workshops and events by identifying and recommending unique offerings to fit customers business with leadership and cross-functional partners to transition accounts in line with account engagement strategy to help create a seamless customer plan and forecast business performance through account management pipeline building and opportunity management using Customer Relationship Management (CRM) and other process mastery of all Retail Business programs and offerings to guarantee compliance with policies and other tasks as needed including but not limited to supporting customer-facing to an inclusive environment by respecting each others differences and having the curiosity to Apples values of inclusion and diversity in daily activities.
- You should:
- Be available to work a schedule based on business needs that may include nights weekends and public holidays in the retail store and reliably attend work as scheduled in line with local laws and subject to any approved accommodations.
- Have experience in retail or sales or related work experience.
- Have extensive business solutions experience with Apple products and services.
- You can:
- Show a track record of strong performance and results in technology or business solutions sales.
- Communicate effectively and tailor your communication style to different audiences.
- Work in a fast-paced environment and make timely decisions sometimes under tight deadlines and pressure.
- Build rapport and work effectively with both internal and external customers including business owners and executives.
- Demonstrate excellent organizational and process management skills the ability to set priorities and responsiveness to customer requests.
- Demonstrate excellent learning negotiation interpersonal and customer service skills.
- Draw from advanced Apple expertise on mobility adoption and business transformation with general knowledge of key SMB industries technology trends and challenges.
- Learn navigate and use new tools and systems.
Employment Type
Full Time
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