Associate Customer Specialist
Associate Customer Specialist
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Job Description
At Medtronic you can begin a life-long career of exploration and innovation while helping champion healthcare access and equity for all. Youll lead with purpose breaking down barriers to innovation in a more connected compassionate world.
A Day in the Life
Were a mission-driven leader in medical technology and solutions with a legacy of integrity and innovation. Work with us to incentivize better patient care and partner across the industry to make healthcare more affordable and accessible. Be a part of a community of experts committed to ensuring quality affordable healthcare worldwide.This Associate Contract & Payment Analyst role is for someone who is analytical has strong attention to detail highly organized collaborative and enjoys project work. The Marketing Shared Services environment is a dynamic evolving environment interfacing with a variety of customer types across Medtronic. Specifically in this role the Associate Contract & Payment Analyst is responsible for processing a variety of customer contracts and/or payments which require personal skills in communication analytics auditing project work and administrative support while independently performing these tasks in support of business needs. This position will be remote located in Bogot.
Responsibilities may include the following and other duties may be assigned:
- Receive and process requests to create contract records
- Partner with legal department for the creation of U.S. and International HCP consulting agreements and other contract needs
- Process invoices check requests and other billing requirements
- Perform audits on incoming requests
- Data Entry for Sunshine Reporting
- Maintain up-to-date departmental policies & procedures
- Communicate effectively to internal and external customers via phone email and systems
- Collaborate cross-functionally to execute tasks in a timely manner
- Work individually or with a team in recommending action and managing projects to completion
- Perform various projects as assigned
- Identify define and address problems that are not immediately evident
- Gather collect record track and verify data and information from multiple sources
- Design processes to enhance workflow
- Provide data and information to others on functional unit processes and procedures
Required Knowledge and Experience:
- Bachelors Degree
- Fluent in English skills
- One or more years of related experience administrative support functional roles contracts or in a contract-related capacity customer service
- Knowledge with MS Office
- Strong relationship building communication and interpersonal skills
Medical Device Industry experience familiarity with U.S. Sunshine Act and SAP excellent organization and prioritization skills and fluent Portuguese level is a plus.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage.
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission to alleviate pain restore health and extend life unites a global team of 95000 passionate people.
We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab to the factory floor to the conference room every one of us experiments creates builds improves and solves. We have the talent diverse perspectives and guts to engineer the extraordinary.
Learn more about our business mission and our commitment to diversity here
Required Experience:
IC
Employment Type
Full-Time
