DevOps and Salesforce Support Analyst
DevOps and Salesforce Support Analyst
Posted on :
22-08-2025
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1 Vacancy
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Job Description
DevOps and Salesforce Support Analyst
Connor Clark & Lunn Financial Group Ltd.
Toronto ON
Toronto ON
We are looking for aDevOps and Support Analyst - Salesforce to join our Toronto-based Information Systems team.
As a passionate team of system analysts and developers we are faced with complex problems that are ideally solved with technology. Applying technology to support and manage a variety of business application systems as well as systems hardware infrastructure is critical to our firms continued success. Youll be joining a friendlycollaborative tight-knit group that works together to effectively apply technology to investment place high value on maintaining an entrepreneurial spirit and creating a culture where each of us has opportunities to succeed.
What You Will Do
You will be responsible for maintaining and supporting all the business applications in the CRM and Corporate Systems portfolio with a strong focus on Salesforce.
Key responsibilities include:
- Manage and maintain Salesforce environments to ensure stability scalability and overall health.
- Develop and automate deployment processes for Salesforce applications including feature and package deployments tools like change sets SFDX Gearset and/or Azure DevOps.
- Support upgrades and vendor coordination for third-party systems integrated with Salesforce.
- Providing end user support
- Triaging support requests from the business and operational units through our ticketing system and other sources (email phone calls etc).
- Working with users to define requests and collect more information when needed
- Analyzing the issue and determining the most efficient solution based on time/effort required. This may include small enhancements that will require development effort
- Monitoring CRM and Corporate Systems and responding to notifications from said systems
- Working with third party vendors to support systems and plan upgrades as needed
- Willingness to learn and use of Microsoft technologies architecture framework MS SQL C# SSRS Power Platform.
What You Bring
Experience:You have a minimum of 2-3 years experience working in a similar role.
Knowledge:You have an Undergraduate Degree in Computer Science Computer Engineering Mathematics or similar. Demonstrable Salesforce experience. Salesforce Administration and Platform App Builder certifications would be considered an asset as well as experience working in an institutional investment firm.
Tech Savvy: You have a strong background in supporting Salesforce Operations and DevOps. You have used and are experienced with a ticket management system. You are proficient in Salesforce Administration and opened to explore different technologies such as MS SQL /C#. You have a passion about technology learning new programming languages and concepts.
Analytic & Strategic: You possess an analytical mind enjoy solving problems and have an ability to perform deep thoughtful analysis to discover solutions.
Operational Excellence: You have an approach and track record in achieving operational excellence where personal drive high quality work and getting things done are critical success factors.
Collaborative Communication: You have a collaborative spirit that helps you work well with others and communicate effectively.
About Connor Clark & Lunn Financial Group
At CC&L Financial Group we understand the value of opportunity for our clients and our team. Independent and employee-owned we partner with investment professionals to grow successful asset management businesses giving them the space to innovate and truly make an impact.
With more than 40 years of history and offices across Canada and in the US the UK and India CC&L Financial Group and our multi-boutique family of affiliate firms collectively manage over $155 billion in client assets providing a diverse range of traditional and alternative investment products and solutions to institutional high-net-worth and retail clients.
With more than 40 years of history and offices across Canada and in the US the UK and India CC&L Financial Group and our multi-boutique family of affiliate firms collectively manage over $155 billion in client assets providing a diverse range of traditional and alternative investment products and solutions to institutional high-net-worth and retail clients.
For a closer look at how you can build your career with us we invite you to explore .
CC&L Financial Group is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender ethnicity religion sexual orientation or expression disability or age.
To apply for this position please submit your resume and cover letter as one PDF.
We thank all applicants in advance for their interest but only those candidates shortlisted for interviews will be contacted.No telephone calls or recruitment agencies will be accepted.
To apply for this position please submit your resume and cover letter as one PDF.
We thank all applicants in advance for their interest but only those candidates shortlisted for interviews will be contacted.No telephone calls or recruitment agencies will be accepted.
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- #LI-KC1
Required Experience:
IC
Employment Type
Full Time
Key Skills
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