Service Advisor
Service Advisor
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$ 36000 - 100000
1 Vacancy
Job Description
- 401k
- Health/Dental/Vision Insurance
- Paid vacation
- Life insurance
- 5 day work week
- Aggressive pay plan
- Family-oriented
- Making appointments processing repair orders quotes and invoices
- Providing customer support via phone and face-to-face at the dealership
- Qualifying customer problems and logging them for technicians to review
- Ensuring customer approval for all remedial work to be carried out
- Promoting our range of vehicle parts and accessories
- Internal coordination of service work to adhere to commitments made to customers
- Estimating costs and time for work to be carried out and maintaining customer contact to ensure smooth delivery of vehicle
- Prior experience as a service advisor or service writer required
- Candidates MUST possess above-average phone and communication skills
- Must bring a positive upbeat attitude to this role and be completely comfortable upselling clients on BMW products and services
- Excellent follow-up and follow-through skills to ensure client satisfaction
- Must have the ability to communicate technical information in non-technical terms to clients
- Ability to evolve and adapt to changing business needs
Required Experience:
Unclear Seniority
Employment Type
Full-Time
