Head of MIS
Head of MIS
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Job Description
Job ID: 203482
Required Travel :Up to 25%
Managerial - Yes
Location: Pune India (Amdocs Site)
Who are we
Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services we unlock our customers innovative potential empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers migration to the cloud enable them to differentiate in the 5G era and digitalize and automate their operations. Listed on the NASDAQ Global Select Market Amdocs had revenue of $5.00 billion in fiscal 2024. For more information visit
At Amdocs our mission is to empower our employees to Live Amazing Do Amazing every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact fostering growth embracing flexibility and building connections we enable them to live meaningful lives while making a difference in the world.
Role Description
The Head of MIS leads Amdocs Management Information Systems function providing strategic operational and technological leadership. This role is responsible for the enterprise corporate information systems that support all Amdocs units ensuring these systems are developed integrated implemented and continuously optimized to meet business needs.
A key focus of the role is driving innovation through GenAI-powered solutions ensuring alignment with Amdocs organizational goals. The leader will actively explore and integrate external technologies to complement and enhance in-house developed solutions. They will also approach MIS systems and services as productscontinuously delivering value and innovation to business units.
Key Responsibilities
- Define and execute a forward-looking MIS strategy that aligns with the companys business and IT vision emphasizing digital transformation and AI enablement.
Manage a broad global technology group in a wide range of technologies and methodologies (over 300 employees) - Lead the evolution of MIS capabilities by embedding Generative AI into data ecosystems to enhance decision intelligence automate insights and personalize user experiences.
- Lead and manage the MIS group directors and systems like SAP Service Now Remedy Success Factor ITSM Atlassian and others.
- Establish a long-term vision for MIS architecture tools and platforms ensuring scalability and security.
- Lead and develop a high-performing MIS team fostering a culture of innovation accountability and continuous improvement.
- Promote collaboration across IT business units and external partners.
- Partner with business leaders to understand reporting and analytics needs and translate them into technical solutions.
- Lead system upgrades cloud migrations and vendor partnerships with a focus on building an AI-ready MIS ecosystem.
- Actively explore and integrate external technologies to complement and enhance in-house developed solutions.
- Consider MIS services as a product to drive value and innovation.
- Lead system upgrades cloud migrations and vendor partnerships with a focus on building an AI-ready MIS ecosystem.
- Actively explore and integrate external technologies to complement and enhance in-house developed solutions.
- Consider MIS services as a product to drive value and innovation.
Qualifications
- Minimum of 12 years of experience in IT with at least 3 years in a senior leadership role managing MIS.
- Proven experience in implementing and managing MIS in large scale organizations.
- Strong understanding of data architecture ETL processes and reporting tools (e.g. Power BI Tableau SAP BI).
- Proven experience leading cross-functional teams and managing complex IT projects.
- A background in working with global or multi-site organizations is an advantage.
Credentials:
- Bachelors or Masters degree in information technology Management Information Systems Computer Science or a related field.
#LI-DNI
Why you will love this job:
- Use your influence leadership skills and propensity for delivering strategy to positively impact the outcomes for a large customer base for a global leader.
- You will be able to use your outstanding customer relationship building skills to shine on a large scale.
- This is an opportunity to work in multinational environment for the global market leader in its field.
- We are a dynamic multi-cultural organization that constantly innovates and empowers our employees to grow. Our people our passionate daring and phenomenal teammates that stand by each other with a dedication to creating a diverse inclusive workplace!
- We offer a wide range of stellar benefits including health dental visionand life insurance as well as paid time off sick time and parental leave!
Required Experience:
Director
Employment Type
Full Time
