Director of Operations, Middle Office
Director of Operations, Middle Office
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Job Description
EMPLOYER: A-CAP Management LLC
DEPARTMENT: Asset Management
REPORTS TO: Director of Investment Reporting
LOCATION: Onsite in Miami FL (Brickell)
ABOUT THE COMPANY
The A-CAP () group consists of five life insurance/reinsurance companies/captives an asset manager and various other non-insurance companies. The asset manager primarily invests in structured securities including CLOs CMBS ABS and collateralized lending direct real estate lending private credit and equity for both internal and external clients. A-CAPs management team and operational professionals have diverse experience and proven success across the insurance reinsurance and investment sectors with an average of 20 years of experience. Assets under management are approximately $10 billion and growing at over $500 million annually. A-CAPs offices are in New York Salt Lake City and Miami.
A-CAP Management ACM is the asset management arm of A-CAP. ACM formally launched in April 2014 as an SEC registered investment advisor. As of 12/31/21 ACM manages $4.9B of assets. ACM aims to provide a cost-effective way for small to mid-size insurance companies to rapidly gain exposure to less liquid and new asset classes that are generally outside the scope of traditional insurance company asset managers. Our overriding goal is to positively impact an insurance companys financial position and support their long-term stability and growth through:
- Maintaining credit quality and matching asset liability profiles
- Strengthening the insurance company balance sheet
- Maintaining or improving return on capital
- Supporting long term stability and growth with acute sensitivity to insurance regulatory accounting and capital issues
- Spreading cost-of-team across other similarly situated insurance companies
ACM is seeking an experienced and strategic Director of Operations to lead investment data oversight and reconciliation functions. This role will be responsible for maintaining the accuracy completeness and consistency of operational data across the firms investment platforms. The Director will lead initiatives to enhance data governance manage exception workflows and ensure alignment across front middle and back-office systems. This is a high-impact role requiring deep operational knowledge strong cross-functional leadership and a continuous improvement mindset.
WHAT YOU WILL DO:
- Oversee end-to-end trade booking validation and ensure accurate and complete data capture across systems
- Lead and manage position and cash reconciliation processes
- Develop and maintain data integrity controls and exception management frameworks
- Manage trade catch-up workflows for historical booking accuracy
- Work with the front office risk accounting and fintech teams to maintain consistent and accurate investment data across systems
- Identify and drive operational efficiency initiatives and lead system enhancements
- Strong academic performance with 5 years of experience in fixed income operations.
- Deep understanding of trade lifecycle portfolio accounting and multi-system data reconciliation
- Proven experience interpreting credit agreements bespoke deal terms and translating into operational workflows
- Advanced Excel skills; experience working with large data sets and producing analytical reports
- Excellent interpersonal and communication skills; confident working across departments and with senior stakeholders
- Strong leadership and problem-solving skills; ability to drive initiatives independently
- Demonstrated ability to build scalable processes in a high-growth or complex environment
BENEFITS:
A-CAP works hard to create a positive and supportive environment. Thats why we offer great benefits to safeguard the health and well-being of our employees. Our comprehensive benefits package includes:
- Competitive salary/base pay
- Employer-sponsored medical dental and vision insurance
- Paid Life & AD&D Insurance (for employees and families)
- Paid Disability Insurance (STD LTD)
- Paid Parental Leave
- Paid Vacation and Sick Leave
- Paid Holidays (13 scheduled in 2025)
- Voluntary Supplemental Insurance policies
- Safe Harbor 401(k) plan with employer match
- And other benefits and perks!
POSITION TYPE AND EXPECTED HOURS OF WORK
This is a full-time position. Days and hours of work are Monday through Friday 9:00 a.m. to 6:00 p.m. 40 hours weekly or as otherwise arranged with the manager of the department.
US work authorization is required.
Who We Are: Statement
A-CAP is an Equal Opportunity Employer and does not discriminate in recruiting hiring promotion or any other personnel action based on the basis of race ethnicity national origin color sex gender gender identity or expression sexual orientation religion age disability veteran status or any other basis covered by appropriate law. We comply with the laws and regulations set forth in the Know Your Rights poster. All employment is decided on the basis of qualifications merit and business need. To request an accommodation contact and we will make every effort to respond to your request within 48 business hours to work towards a positive solution.
Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It should not be construed as an exhaustive statement of duties responsibilities or physical requirements. Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Experience:
Senior Manager
Employment Type
Full-Time
