Cyara is the worlds leading Automated CX Assurance Platform provider enabling leading brands across the globe to build better customer experiences faster. Through automated testing and monitoring Cyara accelerates the delivery of flawless customer journeys across digital and voice channels while reducing the risk of customer-facing defects. Every day the most recognizable brands including Airbnb and NAB trust Cyara to deliver customer smiles at promise is Customer Smiles - Delivered at Scale and as a member of Cyaras team youll be given the opportunity to bring that mission to fruition alongside our amazing community of fun-loving forward thinkers. Interested to find out more about us Check out:
Want to know what its really like to join Cyara Check out this link to meet some real Cyarans and read about their individual career journey with us: Values:
At Cyara our values shape everything we do. Were passionate about Delivering Excellence by putting the customer first collaborating globally and always striving to improve. We take smart risks and Innovate Boldly setting new standards and learning from every experience. Integrity First is our cornerstonewe value humility authenticity and respect for diversity building trust in all we do. We Embrace Curiosity by empowering you to experiment learn and grow in a dynamic environment. At Cyara our values drive us forward shaping a culture where innovation and excellence thrive.
Cyaras Diversity Equity Inclusive and Belonging:
At Cyara we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity equity inclusion and belonging (DEIB). We strive to cultivate an environment where every individual feels valued respected and empowered to bring their whole selves to work contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies practices and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities regardless of legally protected statuses such as sex race color ethnicity national origin age religion disability sexual orientation gender identity veteran status or medical condition. By celebrating our differences and championing inclusivity we enrich our organization make more thoughtful decisions and drive collective success.
Financial Leadership Responsibilities:
Assist in the month-end close forecasting and reporting cycles by preparing variance analyses and gathering relevant data.
Work with the accounting team to understand actual revenue and expenses compared to plan forecast and prior year.
Support the maintenance and use of a 3-statementfinancialmodel within Vena Solutions; assist with the development of supplemental models to improve forecasting accuracy.
Help prepare materials that providefinancialinsights to support business decisions.
Reporting & Analytics Responsibilities:
Contribute to the development of monthly Board (MBR) and ELT reporting materials in collaboration with the FP&A team.
Support the creation of monthly Budget vs. Actual (BvA) reports for functional leaders including summaries of hiring key spend areas and upcoming initiatives.
Partner with data analytics accounting and business operations teams to help maintain and improve automated reporting processes.
Assist in tracking and updating key SaaS metrics (e.g. ARR retention KPIs) in BI tools to ensure accurate and timely reporting.
Strategic Partnering Responsibilities & Process Improvement Responsibilities:
Collaborate with teams across the business to gather inputs and support budget and forecast development.
Participate in meetings with business stakeholders to understand their needs and provide relevantfinancialsupport.
Support ad hoc analysis requests from leadership and finance team to assist in decision-making.
Assist with ongoing improvements to FP&A processes tools and documentation to increase efficiency and accuracy.
Work cross-functionally with teams such as Accounting and Revenue Operations to support data integrity and reporting alignment.
Contribute to the successful adoption and use of Vena Solutions by supporting template builds data validation and training materials.
Lets talk about your skills/expertise:
Bachelors degree in Finance Accounting or related field; MBA or CPA preferred.
3 years of experience infinancialplanning and analysis.
Experience within a PE backed SaaS organization preferred.
Strong proficiency infinancialmodeling budgeting forecasting and variance analysis as well as experience with SaaSfinancialmetrics (ARR MRR LTV CAC etc..)
Excellent analytical and problem-solving skills with the ability to translate complexfinancialdata into actionable insights and recommendations.
Proven track record of partnering with senior management and business leaders to drive strategic decision-making and business performance.
Advanced proficiency in Microsoft Excel andfinancialplanning software; experience with ERP systems (e.g. Vena Solutions) preferred.
Familiarity with ERP systems (Netsuite) preferred.
Strong communication and presentation skills with the ability to effectively communicate complexfinancialconcepts to non-financialstakeholders.
Why you should join us:
At Cyara youll have the opportunity to work with a group of people who share common goals are driven by a similar passion and valuethe expertise of their peers. Cyaraiscommittedto beingan equal opportunity employerfocused on building and maintaining a diverse inclusive and authentic workplace; and awork environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or Cyara we appreciate and welcome the fact that our culture is living and growing as we continue to evolve this opportunity comes the chance to enjoy a flexible work environment competitive compensation and a work culture thats results-oriented fast-paced and focused on continuous improvement whilst maintaining a family first team oriented and ever positive atmosphere.
Cyara cares for its own - youll feel that on your first day - and youll get the chance to work for a global growing company and an all-inclusive team of innovators.
Interested Know someone who might be Apply online now.
Cyara are a Global Circle Back Initiative Employer - we commit to respond to every applicant.
Agencies:Thanks but weve got this one! Please no phone calls or emails to any employees of Cyaraoutside of the Talent Acquisition team. Cyaraspolicy is to only accept resumes from Agencies via theCyaraAgency Portal. Agencies must have a valid fee agreement inplaceand they must have been assigned the specific requisition to which they submit resumes by the Cyara Talent Acquisition team before submitting any CVs. Any resume submitted outside of this process will be deemed the sole property of Cyara and in the event a candidate is submitted outside of this policy is hired no fee or payment of any kind will be paid
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