Anti-Fraud Officer
Anti-Fraud Officer
Posted on :
22-08-2025
Employer Active
1 Vacancy
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Job Description
PalmPay is a pan-African fintech company currently operating in Nigeria Ghana Kenya Uganda and Tanzania and expanding to other markets this year. Were reinventing the payments experience by making it easy and reliable for everyone to transfer money pay bills and shop online.
We are looking for an experienced Anti-Fraud Officer who is passionate about our mission of driving financial inclusion in Africa. The ideal candidate will be responsible for processing and reconciling vendor and customer this career you may also resolve merchant disputes associated with a previous transaction and analyze cases of chargeback fraud.
Anti-Fraud Officers Responsibilities:
Anti-Fraud Officer Requirements:
We are looking for an experienced Anti-Fraud Officer who is passionate about our mission of driving financial inclusion in Africa. The ideal candidate will be responsible for processing and reconciling vendor and customer this career you may also resolve merchant disputes associated with a previous transaction and analyze cases of chargeback fraud.
Anti-Fraud Officers Responsibilities:
- Customers wallet review on suspicious transactions.
- Receive and incident into the complaint register all cases of Fraudulent Banking activities Fraudulent Lending activities Erroneous transfers Business Gone Bad and other fraud-related cases. To ensure all the fields/data requirements in the Complaint register are adequately populated.
- Review investigate and resolve irregular transactions reported.
- Utilize various data analysis and accounting tools in collecting sorting and analyzing financial data to obtain results which reveal inconsistencies as well as the possible suspects.
- Conduct interviews to obtain information useful in resolving financial crimes.
- Identify business areas requiring increased security controls to protect the company and its end users from future incidents of fraud.
- Keep detailed records of suspicious activity analyze trends communicate security threats to management and provide recommendations for loss mitigation as needed.
- Respond to fraud queries across the multiple channels
- Liaise with internal teams merchants banks transaction processors regulatory bodies law enforcement and any 3rd party involved.
- Restriction of reported wallet from other Banks.
- Escalation of fraudulent transaction from our customers wallet to the beneficiary banks.
- And other tasks to be assigned by Line Manger
Anti-Fraud Officer Requirements:
- Bachelor degree in any field
- 2-3 years of experience in Anti-Fraud or any other related field
- Sound Knowledge of fraud detection management identity theft and information and security management
- Must have a deep knowledge of Fraud Management (Identity theft & Information & Security Management)
- Problem-solving and result oriented.
- Proficiency in Microsoft Office Packages and other work tools
Required Experience:
Senior IC
Employment Type
Full-Time
Key Skills
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