Assistant Restaurant Manager
Assistant Restaurant Manager
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Job Description
ABOUT US
University Arms is a 189-bedroom design-led Hotel situated in the heart of Cambridge United Kingdom. Overlooking Parkers Piece is the Hotels quintessentially British Restaurant and Bar Parkers Tavern Library Lounge and beautiful wood-panelled Ballroom.
Opened in 1834 as a Coaching Inn University Arms is Cambridges oldest Hotel. For 180 years the Hotel was added to updated and modernised in the line with the age; however it was the reopening in 2018 after a four-year 80m full renovation that really positioned the Hotel. It is now Cambridges go to destination alluring visitors with the promise of a sense of modern luxury.
WHAT WILL YOU BE DOING
As Assistant Restaurant Manager you will support the Restaurant Manager and Restaurant & Bar General Manager in the day-to-day running of the restaurant ensuring smooth operations and maintaining the highest standards of guest service. You will lead motivate and train the restaurant team while also being hands-on in service delivery.
THE DUTIES
- Assist in managing the daily restaurant operations ensuring efficiency and guest satisfaction.
- Supervise train and motivate front-of-house staff.
- Foster a culture of growth development and performance within the department.
- Maintain high service standards and ensure all team members deliver warm and professional hospitality.
- Support with staff scheduling stock control and financial targets.
- Handle guest feedback and resolve issues effectively.
- Work closely with the kitchen and bar teams to ensure smooth communication and service flow.
- Uphold health safety and hygiene standards in line with hotel policies.
- Have an eye for detail when it comes to the hotel environment.
- Regularly walk through public spaces to ensure the building is well-maintained and operational areas have an atmosphere that meets or exceeds guest expectations.
WHAT ARE WE LOOKING FOR IN YOU
- Passion for Excellence: Your unwavering commitment to excellence in food beverages and hospitality is evident in everything you do.
- You have experience in a luxury preferably a 5-star hotel and are known for being flexible reliable and adaptable.
- Previous experience in a supervisory/assistant management role within restaurants or hotels.
- Strong leadership and people management skills.
- Flexible and willing to work shifts including evenings weekends and holidays.
- Ability to remain calm under pressure and lead by example.
- You are able to exceed customer expectations and drive your team to deliver an exceptional guest experience.
THE PERKS
As well as the opportunity to work with a fantastic team in an exceptional property the position comes with:
- Competitive salary
- Free meals on duty
- Team Member Incentives
- Team Member Parties
- Room and F&B discounts across the Marriott portfolio
RIGHT TO WORK:
In line with the requirements of UK immigration legislation all applicants must be eligible to live and work in the UK. Documentary evidence of eligibility to work will be required from candidates as part of the recruitment process.
Required Experience:
Manager
Employment Type
Full-Time
