LAC Programme Operations Senior Advisor
LAC Programme Operations Senior Advisor
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Job Description
Save the Children International has an exciting opportunity for aLAC Programme Operations Senior Advisor to join our global team.
Team and Job Purpose
The Programme Risk Delivery and Performance team ensures that programme risks are systematically assessed mitigated and monitored in collaboration with relevant stakeholders. Additionally through regional business partners the team provides the first line of support to Country Offices ensuring that programmes are delivered on time with quality and within budget in accordance with the project management methodology (PMM). The team enhances programme delivery and performance by using relevant metrics including those from the PRIME system to guide decision-making and maintain accountability.
Role purpose
To provide continuous and consistent operational support to Country and National Offices in order to ensure the delivery of high-quality programmes fostering and inclusive and collaborative environment aligned with Save the Children Internationals values of accountability and integrity. By guiding and supporting programme operations the Operations Advisor contributes significantly to the global impact and sustainability of our organisations mission.
Job Title: LAC Programme Operations Senior Advisor
Reports To: Senior Lead Programme Operations LAC
Work Pattern: Hybrid/Remote
Contract Length: Permanent
Grade: P4
Location: Any approved Save the Children International office location in the LAC region. For a full list of locations that Save the Children International can hire in please visit: SCI Careers
Time Zone(that the role holder mustbe available to work in): LAC Region Time Zones (UTC/GMT -3.5 hours or more)
Right to Work: The successful candidate must possess the unrestricted right to work in their current or preferred location for the duration of employment.
Language Requirements:English & Spanish
International Travel Requirements: up to 20%
Principal Accountabilities
- Identify escalate and support the management of operational issues and risks support in our programmes ensuring the delivery of high-quality programming for children in all contexts where necessary.
- Provide capability-strengthening coaching and mentoring to Countries and National Offices where needed.
- Contribute to the roll-out of relevant Quality Standards policies procedures and guidance.
- Monitor and analyse management data including the QSSA IP Key Performance Indicators (KPIs) IPMI and/or Right First Time to inform decision-making support implementers in identifying and auctioning improvements and inform allocation of support.
- Establish peer relationships with country and national offices in region(s) and act upon their pain points.
- Document communicate successes and lessons learned within the operations community.
Experience and Skills
Essential
- Substantive experience in programme operations support preferably within a humanitarian or development sector context with in depth knowledge of the LAC region.
- Proven track record of capability strengthening coaching and mentoring with evidence of impact on improved performance.
- Strong skills and experience in operational data monitoring and analysis utilising tools such as Quality Standards Self-Assessment (QSSA) KPIs Right First Time and IPMI to enhance decision-making and support operational improvements.
- Substantial experience advocating for operational staff representing their views and driving improvements in global forums working groups and initiatives.
- Relationship Buildering: Experience in building and managing effective relationships with a range of stakeholders including senior management country operations staff and external partners demonstrating a commitment to accountability and integrity.
- Collaboration: Demonstrable capability to work with country operational teams and respond to their needs valuing varied perspectives and promoting inclusive practices.
- Risk Management: Proficient in identifying managing and mitigating operational risks.
- Communication: Excellent verbal and written communication skills with the ability to communicate complex issues clearly to different audiences.
- Analytical Skills: Ability to synthesise complex information evaluate options and develop holistic solutions.
- Problem-Solving: Creative thinking with a strong ability to address operational challenges and implement solutions.
Education and Qualifications
Essential
- Bachelors Degree: In Social Sciences International Development Business Administration or a related field is essential. Relevant advanced degrees such as a Masters in related fields would be advantageous.
Desirable
- Project Management Certification: Recognised certifications such as PRINCE2 PMP or equivalent are desirable.
- Qualified Trainer: Certification in training coaching or mentoring is desirable demonstrating a commitment to developing others.
Working at Save the ChildrenInternational
We know that great people make a great organisation and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career along with a collaborative and inclusive environment where ambition creativity and integrity are highly valued.
The work here is challenging but is also immensely rewarding. At Save the Children you will be in good company working with talented like-minded individuals who are determined to ensure that all children survive learn and are protected. Your contribution will help ensure childrens voices are heard at the highest levels and that we achieve our global strategy Ambition for Children 2030 and reach every last child.
Diversity Equity and Inclusion and Equal Opportunities
DEI is core to our vision values and global strategy. Save the Children is committed to creating a truly diverse equitable and inclusive organisation and one which will support us in our vision to ensure every child attains the right to survival protection development and participation.
We are committed to equal employment opportunities regardless of gender sexual orientation race colour ethnic origin nationality disability marital or civil partnership status gender reassignment pregnancy and maternity caring or parental responsibilities age or beliefs and religion. We are committed to diversifying our staff to better represent the communities we serve and actively welcome underrepresented groups to apply.
Reasonable adjustments will be made should any candidate invited to interview require this.
Application Information
Please attach a copy of your CV and cover letter with your application. A full copy of the role profile can be found herevia the job listing. It is recommended that you save a copy of the role profile as it will no longer be available after the advert closes.
Applications will be reviewed on a rolling basis and the job advert may be closed earlier than advertised subject to the volume of suitable applicants. Please submit your application at your earliest convenience to avoid disappointment.
Due to the high volume of applications we receive only shortlisted candidates will be contacted. Candidates who are successfully shortlisted should expect to hear from us within 2 weeks of the advert deadline.
Our recruitment process:
- Application review by our recruiting team based on your CV and cover letter
- Two-stage competency-based interviews with the hiring team
- Some recruitmentmay include an additional assessment or case study stage or a third stage interview
- If successful you will receive a conditional offer of employment followed by your contract subject to passing background checks
We need to keep children and adults safe so our selection process includes rigorous background checks and reflects our commitment to the protection of children and adults from employees are expected to carry out their duties in accordance with our Code of Conduct and all policies and procedures relating to Anti-harassment Health and Safety Safeguarding and DEI and Equal Opportunities.
Save the Children does not charge a fee at any stage of the recruitment process.
Required Experience:
Senior IC
Employment Type
Advisor
