Senior Software Engineer
Senior Software Engineer
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Job Description
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud the AI-powered Experience Orchestration platform organizations can accelerate growth by delivering empathetic personalized experiences at scale to drive customer loyalty workforce engagement efficiency and operational improvements.
We employ more than 6000 people across the globe who embrace empathy and cultivate collaboration to succeed. And while we offer great benefits and perks like larger tech companies our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
Senior Software Engineer - Budapest Hungary
Department & Team: Platform Onboarding Reports to: Ryan Billingsley
Job Summary
The Genesys Cloud onboarding team is seeking a talented Senior Software Engineer to join our full-stack development efforts in Budapest. As part of our platform team
youll be instrumental in creating the first impression for customers signing up for Genesys Cloud working at the intersection of user experience billing systems and
identity management. This is an exciting opportunity to shape how thousands of new customers experience our platform while working with cutting-edge technologies and a globally distributed team committed to excellence.
Key Responsibilities
Your primary responsibilities will include designing developing and maintaining critical onboarding infrastructure that directly impacts customer acquisition and
satisfaction. Youll work collaboratively across teams to ensure seamless integration between frontend experiences and backend services while maintaining high standards for code quality and system reliability.
Develop new features for our real-time communication platform focusing on scalable solutions that enhance the customer onboarding journey
Architect and implement full-stack solutions using modern technologies including Kotlin/Java for backend services and for frontend applications
Collaborate with cross-functional teams including billing IAM product and UX teams to deliver cohesive customer experiences
Contribute to our continuous deployment pipeline helping evolve our platform to deliver features faster and with fewer issues
Participate in code reviews and technical discussions both learning from and teaching team members through collaborative development practices
Work with product organization to plan estimate and deliver projects that align with business objectives
Foster an inclusive working environment where every team member is positioned for success and can contribute meaningfully
Minimum Requirements
4 years of professional software engineering experience with demonstrated full-stack capabilities
Strong experience with Kotlin or Java for backend development and service architecture
Proficiency with for server-side JavaScript development
Experience building modern web applications using (preferred) or React
Solid understanding of REST API design principles and implementation
Strong problem-solving skills with desire to make significant technical contributions
Excellent written and verbal communication skills in English
Ability to prioritize tasks and work independently when provided with relevant information
Experience with version control systems and collaborative development workflows
Understanding of software testing principles and practices
Desirable Skills
Experience building applications on Amazon Web Services (AWS)
Knowledge of microservices architecture and distributed systems
Familiarity with CI/CD pipelines and DevOps practices
Experience with database design and optimization
Understanding of security best practices in web application development
Benefits of Working With Us
Flexible work arrangements including ability to work from home or remotely as needed
Work-life balance commitment from leadership and team culture
Annual budget for technical conferences and career development opportunities
Collaborative environment focused on continuous learning and professional growth
You will have extra days off in August and October and extra time off to volunteer to help a cause close to your heart
Cafeteria health insurance life insurance
And a fabulous new HQ near Nyugati Railway Station at Budapest
How the Hiring Process Works
If your application is selected and all goes well:
Youll have a call with one of our senior engineers to discuss the company position and your background
Youll participate in a live coding challenge to demonstrate your technical skills and problem-solving approach
Youll join an extended interview with more of the team where well discuss your work experience (in person or via video conference)
We determine the appropriate level based on your experience (Associate Engineer Senior)
The team welcomes you to the project!
#LI-MC1
If a Genesys employee referred you please use the link they sent you to apply.
About Genesys:
Genesys empowers more than 8000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud the AI-powered Experience Orchestration platform Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic personalized experience at scale. As the trusted platform that is born in the cloud Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time while driving stronger workforce engagement efficiency and operational improvements. Visit.
Reasonable Accommodations:
If you require a reasonable accommodation to complete any part of the application process or are limited in your ability to access or use this online application and need an alternative method for applying you or someone you know may contact us at .
You can expect a response within 2448 hours. To help us provide the best support click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions please include them in your email.
This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodationsuch as application follow-ups or resume submissionsmay not receive a response.
Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race color age religion sex sexual orientation gender identity or expressionmarital status domestic partner statusnational origin genetics disabilitymilitary andveteran status and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
Required Experience:
Senior IC
Employment Type
Full-Time
