Job Description
Job title: Commercial Property Claims Handler
Salary: 30000
Location: Warwickshire
PURPOSE OF ROLE
Were working with a well-established insurance broker to recruit a Claims Handler to manage a range of commercial claims. The role focuses on delivering efficient accurate claims handling and maintaining strong client relationships throughout the process.
RESPONSIBILITIES
- Handle claims across multiple lines including Property Motor/Fleet EL and PL
- Act as the main point of contact for clients during the claims lifecycle
- Liaise with insurers loss adjusters and suppliers to secure fair settlements
- Process claims within delegated authority escalating complex cases as needed
- Maintain accurate claims records and documentation
- Support internal reviews audits and insurer meetings
DAY-TO-DAY
- Manage a portfolio of open claims ensuring timely updates and resolution
- Communicate regularly with clients insurers and stakeholders
- Review claim reports estimates and supporting documents
- Keep internal systems and diaries up to date
- Attend team meetings and contribute to process improvements
EXPERIENCE
- Previous experience in handling property or commercial claims is essential
- Familiarity with delegated authority limits
- Exposure to other commercial lines or specialist claims would be desirable
- Experience supporting audit or compliance processes is a plus
SKILLS
- Clear communicator with strong negotiation ability
- Able to interpret policy wordings and explain outcomes to clients
- Organised detail-oriented and able to manage multiple claims
- Confident using claims systems and Microsoft Office
- Client-focused with a proactive problem-solving approach
- Works well in a team and supports knowledge-sharing
If you have the relevant experience or know someone that does please contact me now on or email us at