Job Description Summary
The Business Operations Specialist Early Carrier Talent will take on a multifaceted role ensuring both first class communication with Internal KSH Customers and Indirect Distribution partners as well as internal processes such as opportunities execution; CRM base data entry offers tenders executional support and daily tasks directly related to Modality Manager.
Job Description
Essential Responsibilities
- Responsible for communication and coordination of external customers/Distribution partners and internal functional teams and coordination to accommodate Imaging business needs. This relates to ongoing customer requests and support activities for offers tenders executional support
- Support Marketing teams to execute events congresses across the Eastern Europe region
- Keep customer information up to date in systems .
- As Commercial Operations Specialist you take a facilitating role in striving for a seamless operation with satisfied customers and internal stakeholders as a result
- Provide support for timely resolution of customer invoicing disputes in coordination with functional teams
- Work within an international matrix environment showing a flexible & proactive approach to increase and maintain the quality of service
- Contribution to team goals and KPI metrics
- Facilitate and expedite day to day tasks directly related to Modality Manager
- Role will be operated on-site
Qualifications/Requirements
- Minimum College degree in related field (engineering management studies logistics economics etc.)
- Experience working in a similar type of role in an Operations capacity
- Excellent verbal written and communication skills in English
- Negotiation skills/experience
- Ability to manage all aspects of customer service customer satisfaction and contractual commitments.
Desired Characteristics
- Excellent analytical and communication skills with the ability to communicate with employee and customers at all levels.
- Self-starter able to manage time and organize and prioritize workload.
- Self-motivated willingness to take the initiative to identify opportunities for improvement and take actions to improve.
- Ability to develop and execute priorities and approaches to meet objectives.
- MS office excellence will be highly evaluated
- Results driven
Additional Information
Relocation Assistance Provided: No
Required Experience:
Unclear Seniority