Service Administrator
Service Administrator
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Job Description
PAPE MACHINERY INC. AGRICULTURE & TURF DIVISION WOODLAND CA
SERVICE ADMINISTRATOR:
Do you love working in an energetic fast-paced environment Do you want to be a part of a winning team Are you a detail person but also love working with people If this sounds like you we would love to hear from you! Pape Machinery the premier capital equipment dealer in the West is looking for a Service Administrator to join their team.
At Pape we invest in your growth. From robust training programs to continuous support we equip our team members with the tools to return for your hard work we offer competitive compensation exceptional benefits and a strong work-life balanceall designed to support you and your family.
Make a difference. Grow your career. Join the Pape Team!
WHAT YOULL DO:
As our Service Administrator you will be in a dynamic multi-faceted role that ensures our customers have a great experience when they get their equipment repaired or serviced at Pape. Every day you will be responsible for managing incoming and outgoing service department work preparing repair estimates providing excellent service to customers in person and on the phone assisting with dispatching technicians and more! To thrive in this role you must be a detail person enjoy working at a fast pace and have a winning attitude.
WHAT YOU NEED:
- Excellent computer skills including Word Excel Outlook and the ability to learn our internal computer systems.
- Excellent communication and customer relations skills.
- Excellent attention to detail accuracy and organizational skills.
- Ability to thrive in a team.
- Experience working directly with customers and knowledge of equipment are preferred.
Compensation: $20.61-29.88/hr (Depending on Experience)
Why work for Pape:
- Competitive pay based on your skills training and experience level.
- Outstanding benefits including 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical Dental Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
- Progressive Vacation Plans Sick Leave & Paid Holidays Members receive 80 hours of vacation (First year is prorated for new hires based on start date) 40 hours of Sick Leave and 7 paid holidays each year. Pap vacation plans also have tiers based on your seniority so as your seniority grows your vacation time off does as well.
- Advancement Pape is a dynamic growth-oriented organization with a focus on promoting from within.
- Stability and reputation Pape is a family-owned fourth-generation company with over 160 locations over 4500 members and 85 plus years of experience. Pape is known for their stability honesty and integrity.
- Equipment We have the largest equipment inventory in the West and an unparalleled parts inventory!
- Employee impact Enjoy an open-door policy where your voice will be heard and your opinions will matter.
- Training You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.
The Pape Group maintains a drug-free workplace and as such requires candidates to successfully pass a pre-employment drug test.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
