[Medical Devices] Customer Service Specialist
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Job Location:
Monthly Salary:
Posted on:
22-08-2025
Vacancies:
1 Vacancy
Department:
Job Summary
JOB RESPONSIBILITIES:
- Inputs complex or nonstandard orders received from internal and external customers.
- Ensure pricing master data being reflected correctly and orders are released to
- warehouse per agreed timeline without delay.
- Prepare invoicing delivery documents and other administrative reports
- Responds to difficult customer queries.
- Provides updates to customers on order status and / or problem resolutions. Solicits
- feedback regarding customer satisfaction.
- Work closely with warehouse in daily order management / delivery / return
- arrangement and supply chain regarding product readiness status.
- Makes policy and process improvement recommendations to management as
- appropriate. Participates on project teams focused on the development testing
- implementation and improvement of processes and procedures.
- Perform ad hoc projects and assignment when required
KEY QUALIFICATIONS AND REQUIREMENTS:
- 1-2 years related experience
- University graduate is preferred
- Communicate effectively
- Good Time Management
- Proactive responsible and selfmotivated
- Project management and followup
- Good oral and written in Cantonese and English
- Basic Computer Skills MS Office including Excel Word Outlook
see above
Required Experience:
IC
Key Skills
- Graphic
- Camp
- Arabic Faculty
- BI
- Brokerage
About Company
About Johnson & Johnson A t Johnson & Johnson, we believe good health is the foundation of vibrant lives, thriving communities and forward progress. That’s why for more than 130 years, we have aimed to keep people well at every age and every stage of life. Today, as the world’s larges ... View more
