Evening Manager
Evening Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
We are seeking a dedicatedEvening Managerto join our team. This is an excellent opportunity to become part of an organization that values its team members as its most important asset. We take pride in selecting individuals who embody our mission and are committed to delivering exceptional guest experiences.
Position Overview:
The Evening Manager plays a vital role in ensuring smooth hotel operations and outstanding guest service during the evening operational hours. This position requires flexibility as shifts typically begin between 1:00 PM and 3:00 PM and will vary based on business levels. Availability to work evenings weekends and holidays is required.
Key Responsibilities:
- Oversee evening operations across multiple departments ensuring consistency safety and exceptional service.
- Provide leadership and support to Front Desk PBX Bell Stand Security Concierge Housekeeping and Maintenance teams.
- Act as the evening Manager on Duty assisting in multiple departments as necessary
- Maintain a visible presence throughout the property to ensure operational effectiveness and guest satisfaction.
- Resolve guest concerns with professionalism and urgency anticipating and addressing issues proactively while ensuring communication with all department leaders.
- Support Front Office operations in compliance with hotel policies procedures and service standards.
- Assist with budget oversight cost control staffing levels and supply management to maximize efficiency.
- Foster a positive collaborative work environment through coaching communication and performance management.
- Maintain strong working relationships with all departments to promote seamless operations and communication.
Qualifications:
- Minimum of 3 years of experience in hotel operations with a background in Front Office and Guest Services preferred.
- Proven leadership skills and a commitment to guest satisfaction.
- Ability to multitask prioritize responsibilities and make effective decisions in a fast-paced environment.
- Previous management experience in a resort or full-service hotel setting strongly preferred.
- Strong interpersonal communication and problem-solving skills.
Benefits for the Front Office Manager:
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- 401(k)
- Short Term Disability
- Free Associate Parking
- Free Meal for every shift worked
- 25% Discount in Resort Outlets
- Hotel Discounts with OPL
- Friends and Family Discount
The company also conducts post-offer employment verifications motor vehicle and criminal background checks.
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race sex age handicap religion national origin or any other basis prohibited by applicable law.
Required Experience:
Manager
Employment Type
Full-Time
