Senior Account Executive
Senior Account Executive
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Salary Not Disclosed
1 Vacancy
Job Description
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud the AI-powered Experience Orchestration platform organizations can accelerate growth by delivering empathetic personalized experiences at scale to drive customer loyalty workforce engagement efficiency and operational improvements.
We employ more than 6000 people across the globe who embrace empathy and cultivate collaboration to succeed. And while we offer great benefits and perks like larger tech companies our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
Senior Account Executive - Manila
The Senior Account Executive is the catalyst behind Genesys success as an organization. We are looking for someone able to lead through a passion for great CX Cloud and SaaS innovation and commitment to results.
As a consultative sales professional the Senior Account Executive will maintain and expand relationships with strategically important clients in the Hospitality Healthcare and Retail sectors.
Assigned to a number of key accounts you will be responsible for driving revenue growth and acquiring new business from both prospects and existing clients within the SEA and Indo-China regions with a primary focus on the Philippines market.
You will own all opportunities and customers and be responsible for coordinating resources and managing the sales campaign across the entire opportunity pipeline.
What Youll Do:
In this role the primary responsibilities will include (but are not limited to):
Develop and execute strategic sales plans to achieve revenue targets for Genesys Cloud solutions
Build and maintain strong relationships with key decision-makers in assigned accounts
Conduct compelling product demonstrations and presentations to showcase the value of Genesys AI and automation solutions
Collaborate with cross-functional teams to ensure successful implementation and customer satisfaction
Identify upsell and cross-sell opportunities within existing accounts
Stay updated on industry trends competitive landscape and Genesys product developments
Provide regular reports on sales activities pipeline and forecasts
Participate in industry events and conferences to promote Genesys solutions
Youve been there and done this
10 years of experience in B2B software sales preferably in cloud-based solutions
Proven track record of meeting or exceeding sales targets
Fluency in English with excellent verbal and written communication skills is a must. Proficiency in other Southeast Asian (SEA) languages is an advantage.
Strong presentation and public speaking abilities
Experience in solution selling and consultative sales approaches
Proficiency in CRM systems and sales productivity tools
Bachelors degree in Business Marketing or related field
Ability to travel to other locations as the business requires
Desirable Skills:
Experience selling to or working with clients in Hospitality Healthcare or Retail industries
Knowledge of contact center operations and customer experience technologies
Familiarity with AI and automation concepts in business applications
Understanding of workforce engagement management solutions
Experience with Salesforce CRM
MBA or relevant advanced degree
Work Context
Communicates regularly with customers colleagues and management
Uses computer frequently
Travels to customer and business meeting sites as required
Ability to travel within and outside of territory to customer and business meeting sites including international locations
When it comes to people the right fit at Genesys is someone with charisma and a likeability factor who is determined to succeed highly motivated to meet and exceed annual sales goals and willing to be coached for continuous growth and development. Genesys offers you an environment to deliver and be successful by being part of a strong salesforce committed to delivering success.
Please note that Genesys will not accept resumes from agencies at this time.
To be eligible to apply for this role you must be legally permitted to work in Philippines.
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If a Genesys employee referred you please use the link they sent you to apply.
About Genesys:
Genesys empowers more than 8000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud the AI-powered Experience Orchestration platform Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic personalized experience at scale. As the trusted platform that is born in the cloud Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time while driving stronger workforce engagement efficiency and operational improvements. Visit.
Reasonable Accommodations:
If you require a reasonable accommodation to complete any part of the application process or are limited in your ability to access or use this online application and need an alternative method for applying you or someone you know may contact us at .
You can expect a response within 2448 hours. To help us provide the best support click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions please include them in your email.
This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodationsuch as application follow-ups or resume submissionsmay not receive a response.
Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race color age religion sex sexual orientation gender identity or expressionmarital status domestic partner statusnational origin genetics disabilitymilitary andveteran status and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
Required Experience:
Senior IC
Employment Type
Full-Time
