Information Technology Specialist-IWC Support Services
Information Technology Specialist-IWC Support Services
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USD 91000 - 101000
1 Vacancy
Job Description
- Information Technology Specialist-IWC Support Services
- Employment Type: Full Time
- Location: Crystal City VA and various other sites
- This position is contingent upon contract award.
The Information Technology Specialist -IWC Support Services works under the supervision of the Technology Services Specialist and provides technical support services to the IWC staff to ensure ready uninterrupted access to IWC network assets.
Duties & Responsibilities
- Coordinate with DSCA IT to ensure IWC is compliant with DoD regulations and provide team support as or request.
- Serve as a technology liaison for all IWC staff and troubleshoot general technology issues that arise in both the IWC and DSCA environments and manage IWC staff .mil distribution lists though DSCA and add edit and delete accounts when necessary.
- Create deploy and oversee the management of the IWC AWS GovCloud environment and create monitor and reporting functions for troubleshooting per DSCA directive in order to host the IWC website in compliance with Fedramp and other government security guidelines.
- Manage all internal and external technology and/or software solutions used for staff purposes (i.e.. ZoomGov Survey Monkey PeakMetrics FNA etc.) and manage the Social Sciences Research Initiative (SSRI) which includes the development of the IW Community of Interest Network Mapping Tool (CEREBRO) and the OSINT-In-Support-of-Research Initiative.
- Set up establish and run all program IT and audio to include virtual distance learning programs via various media as .
- Assist faculty and staff with understanding how to use various platforms to conduct distance learning programs.
- Collaborate closely with the Program Manager to align engagements and other work with the project plan.
Required Qualifications
- Bachelors degree in Information Technology Computer Science or a related field.
- Minimum of 3 years of experience supporting IT operations web systems or cloud platforms in a U.S. Government or DoD context.
- CompTIA Security
- Hands-on experience with AWS GovCloud and compliance with FedRAMP and DoD IT regulations.
- Strong knowledge of content management systems website development and user support.
- Experience managing virtual learning platforms and A/V support for online training environments.
- Ability to develop SOPs and documentation for systems operation and training.
- Strong troubleshooting skills and ability to communicate technical information to non-technical users.
- Active or eligible for TS/SCI clearance.
Advanced Computer Learning Company LLC is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex including sexual orientation and gender identity national origin disability protected Veteran Status or any other characteristic protected by applicable federal state or local law.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)
Position is contingent upon successful background check.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
