Frontliner/Customer Service
Frontliner/Customer Service
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IDR 4500000 - 4800000
1 Vacancy
Job Description
Job Description:
- Serving customer inquiries and reservations regarding Buumi services (playground classes events etc.) through the website chat applications (WhatsApp) and walk-ins (on the spot).
- Explaining Buumi service regulations and terms to recommend services that suit the needs of customers (children and companions).
- Handling customer transactions through the use of POS machines and payments (EDC e-wallets etc.).
- Managing administration and reports related to reservations customers sales inventory orders etc.
- Building positive interactions with customers and business partners. - Tidying up and cleaning the outlet.
Qualification:
- Minimum Diploma in Tourism Business Administration or related field.
- Active in English and able to operate computers (Microsoft Office).
- Preference given to those experienced in customer service or handling customers/clients directly.
- Enjoy working with children and able to interact well with children.
- Willing to work in shifts including Saturdays Sundays & National Holidays.
- Ability to manage administrative data.
- Multitasking and attractive appearance.
- Disciplined clean and meticulous.
Required Experience:
Junior IC
Employment Type
Full-Time
