Information Technology Manager III / Emergency Appointments Homelessness
Information Technology Manager III / Emergency Appointments Homelessness
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$ 152555 - 237254
1 Vacancy
Job Description
Position/Program Information
TYPE OF RECRUITMENT:
OPEN COMPETITIVE- EMERGENCYFILING DATES:
First Day of Filing: 08/21/2025 at 9:00 a.m. (Pacific Time)
This examination will remain open until the needs of the service are met and is subject to closure without prior notice
EXAM NUMBER:
b2574A-EA
The LA County Board of Supervisors recentlydeclared a local state of emergency for homelessness and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing mental health and substance use. If you are looking for a new career that will directly benefit the population of LA County this may be the opportunity for you.
The Department of Mental Health is seeking qualified candidates to fill emergency Information Technology Manager III vacancies related to the homelessness crisis.
Under the emergency order applicants who meet the requirements may be hired for an initial period of up to 90 days with an opportunity for permanent County employment.
Before the end of your initial work period you will be assessed on your work performance. This assessment will be weighted 100%.
Those who successfully pass the assessment will be considered for permanent appointment to Information Technology Manager III.Essential Job Functions
Plans organizes manages integrates and evaluates the work of a division/section with subordinate supervisors and/or staff.
Develops and directs the implementation of operational plans to support the Countys/departments business goals.
Works with department/business managers to evaluate current and anticipated Information Technology requirements.
Develops and negotiates service level agreements and manages to ensure their attainment.
Coordinates information systems activities with other divisions/sections or County departments to optimize use of existing hardware and software and leverage design of new systems.
Manages and/or supervises and participates in the assessment and analysis of business requirements and development and maintenance of applications.Drafts or reviews draft Requests for Proposals or Information (RFPs RFIs) and evaluates responses and recommends vendor selection.
Administers vendor contracts; reviews and acts on contract change request and approves deliverable developed by vendors or contract staff.
Directs and/or participates in managing development infrastructure and/or hardware/software migration projects.
Manages directs and evaluates the work of subordinate supervisors whose staff provide data center operations and support of hardware software and other technology support functions.
Coordinates problem solving conflict resolution escalations restart and recovery.
Meets and consults with customers and vendors regarding service delivery needs.
Establishes performance requirements and personal development targets for assigned staff and monitors and evaluates performance.Provides coaching for performance improvement and development.
Assesses skill gaps and provides training to ensure skills stay current with the technology requirements for current and future work assignments.
Promotes efficient cost effective uses of advanced technologies and manages the migration to next-generation technologies.
Oversees research and special studies and oversees the implementation of recommended organizational procedural and other changes and benchmarks internal operations against best practices of other agencies and organizations.
Manages department disaster recovery planning and systems security administration.
Manages the development implementation and administration of technical training program for business users.
Functions as a Chief Technology Officer as needed.
Functions as an associate Chief Information Officer as needed.
Requirements
MINIMUM REQUIREMENTS:
Graduation from an accredited college with a bachelors degree in Computer Science Information Systems or a closely related field and three (3) years of progressively responsible* experience in managing the design development implementation operation and maintenance of a large complex information systems program in a large*** multi-service public or private sector organization.
-OR-
One (1) year of experience at the level of Los Angeles County class of Information Technology Manager II**.
-OR-
Five (5) years of progressively responsible full-time paid experience in managing the design development implementation operation and maintenance of a large*** complex information systems program in a large multi-service public or private sector organization.
*Progressively responsible is defined asa significant increase in the complexity and scope of responsibility of the aforementioned experience.
**Information Technology Manager II is defined as: under direction plans organizes and directs the activities of a major information systems division or a major section in a large department providing effective technology programs and services to support the achievement of the departmental mission and objectives.
***A large public or private sector organization is defined as commensurate in size and complexity as that of an organization with a minimum of 5000 employees.
You MUST meet the above requirement(s) at time of filing in order to be appointed to fill any vacancies related to this recruitment.
NO OUT-OF-CLASS EXPEREIENCE WILL BE ACCEPTED.REQUIRED EXPERIENCE MUST BE FULLY MET AND INDICATED ON THE APPLICATION BY THE LAST DAY OF FILING. NO WITHHOLDS WILL BE ALLOWED FOR THIS EXAMINATION.
LICENSE:
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.PHYSICAL CLASS:
Physical Class II Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending stooping or squatting. Considerable ambulation may be involved.
SPECIAL REQUIREMENTS INFORMATION:
*ACCREDITATION:Accredited institutions are those listed in the publications of regional national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such asAmerican Universities and CollegesandInternational Handbook of Universitiesare acceptable references. Also acceptable if appropriate are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized byThe National Association of Credential Evaluation Services(NACES) or theAssociation of International Credential Evaluators Inc.(AICE).
Transcript: *In order to receive credit for any college or university course or any type of college or university degree such as Bachelors or higher you must include alegible copyof theofficial diplomaor official transcriptsfrom the accredited institution which shows the area of specialization with your application at thetime of filingor within 15 calendar days of filing.
Official Transcriptis defined as a transcript that bears the college seal and states official and/or copy issued by the schools Registrar Office. Aprintoutof the transcript from theschools website is NOT considered officialand; therefore will NOT be accepted and may result in your application being incomplete or rejected.
We do not accept password-protected documents. Ensure documents are unlocked before attaching to your application or sending to the exam analyst.Additional Information
EXAMINATION CONTENT:
Under the emergency order applicants who meet the requirements may be hired for an initial period of up to 90 days with an opportunity for permanent County employment.
Before the end of your initial work period you will be assessed on your work performance. This assessment will be weighted 100%.Those who successfully pass the assessment will be considered for permanent appointment.
APPLICATION AND FILING INFORMATION
Applicants are required to complete and submit an online Los Angeles County Employment Application AND Supplemental Questionnaire in order to be considered for this examination. Paper applications resumes or any unsolicited documents will not be accepted in lieu of completing the online application and Supplemental Questionnaire. Application filing may be suspended at any time without advance notice.INSTRUCTIONS FOR FILING ONLINE
Applications must be filed online only.
Many important notifications will be sent electronically to the email address provided on the application so it is important that you provide a valid email address. Please add as well as and to your email address and list of approved senders to prevent email notification from being filtered as span/junk/clutter mail.
Applications must be submitted online only and will be reviewed for interview consideration on an ongoing basis. If you have not been contacted within 60 days and the recruitment remains open or reopens for filing we encourage you to submit a new application. This will allow you to reaffirm your interest and update any relevant information.
You have the ability to opt out of emails from LA County. If you unsubscribe you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe you can always check for notifications by logging into and viewing your profile inbox which saves a copy of all emailed notices.
Plan to submit your online application well in advance before the deadline as you may be required to verify your email address. This only needs to be done once per email address and if you already have a job seeker account on can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.IMPORTANT NOTICE: Prime Variance Reports (PVRs) also known as Master Time Records are not accepted or required as part of the application process; this includes the selection interview and the background-check.
SOCIAL SECURITY NUMBER LANGUAGE
Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.COMPUTER AND INTERNET ACCESS AT LIBRARIES
For candidates who may not have regular access to a computer or the internet applications can be completed on computers at public libraries throughout Los Angeles County.FAIR CHANCE EMPLOYER
The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job and consider potential mitigating factors including but not limited to evidence and extent of rehabilitation recency of the offense(s) and age at the time of the offense(s). If asked to provide information about a conviction history any convictions or court records which are exempted by a valid court order do not have to be disclosed.
NO SHARING USER ID AND PASSWORD
All applicants must file their applications online using their own user ID and password. Using a family member or friends user ID and password may erase a candidates original application record.
DEPARTMENT CONTACT:
HR Examinations Unit:
HR Examinations Unit Email:
Analyst Contact Phone: Nicholas Jordan
Analyst Contact Email:
ADA COORDINATOR PHONE:
TELETYPE PHONE:
CALIFORNIA RELAY SERVICES PHONES:
COUNTY OF LOS ANGELES
Employment Information
Any language contained in the job posting supersedes any language contained below.
This document is intended to provide general information about the recruitment process of the County of Los Angeles. Applicants with questions about a specific job posting should contact the exam analyst listed on the posting.
Equal Employment Opportunity/Non-Discrimination Statement:
The County of Los Angeles is an Equal Employment Opportunity Employer and is committed to non-discrimination in the County workforce regardless of age (40 and over); ancestry; color; ethnicity; religious creed; protected family or medical leave status; disability; marital status; medical condition; genetic information; military and veteran status; national origin; race ; sex; gender; sexual orientation; or any other characteristic protected by State or federal law. For more information please visit: Accommodations for Applicants:
The County of Los Angeles complies with all federal and state disability laws and makes reasonable accommodations for qualified applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application process please contact the testing accommodation coordinator listed on the job posting. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. For more information on accommodations please visit: Chance:
The County of Los Angeles is a Fair Chance employer. Except as otherwise permissible under applicable laws you will not be asked to provide information about conviction history unless you receive a conditional offer of employment. The County will make an individualized assessment of whether your conviction history has a direct and adverse relationship with the specific duties of the job and will also consider potential mitigating factors which may include but is not limited to evidence and extent of rehabilitation recency of the offense(s) and age at the time of the offense(s). If asked to provide information about conviction history any convictions or court records which are exempted by a valid court order do not have to be disclosed. Qualified applicants with arrest or conviction records will be considered for employment in accordance with County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).
Employment Eligibility:
Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States.
Career PathFinder:
Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles please visit our interactive Career PathFinder application at .Revised January 2025
Required Experience:
Manager
Employment Type
Full-Time
