Operations Specialist (0096898)

Full Time/Part Time: Full-time

Temporary/Permanent: Permanent

Funding: General

• *Provides professional administrative support to the Director of Office of Risk Management (Director) and subordinate staff and relieves them of administrative tasks by acting independently within established policies procedures and practices.
• *Reviews and makes recommendations of office administrative actions policies procedures and documents necessary to support office objectives.
• * Performs specialized technical support and administrative duties to the Office of Risk Management (ORM) in the areas of risk control loss analysis claims and litigation and consultations emergency preparedness occupational safety and environmental health contracts management procedures and regulatory compliance.
• *Reviews and coordinates all incoming and outgoing correspondence for the Director including telephone and in-person communications email and mail regarding requests for information approval etc.
• * Manages the Directors calendar anticipates their needs and serves as a primary point of contact for inquiries making all necessary arrangements for meetings conferences and appointments.
• * Provides direct support in oversight of office operations; prepares and coordinates facility and telecom service requests; maintains the departmental key inventory; maintains and orders office equipment and supplies; and updates and maintains the office website.
• * Prepares and issues purchase orders requisitions or requests for quotations in accordance with all applicable policies procedures and practices.
• Provides fiscal oversight over all funds related to ORM. Reviews analyzes evaluates and develops short and long-range budget (operating and/or capital improvements) proposals requests and proposed expenditures.
• * Receives reviews and tracks certificates of insurance third party agreements statements of self-insurance action memos and other documents from internal and external sources; recommends changes to certificates of insurance in accordance with University policies and procedures.
• * Manages claim files by documenting deadlines for renewals and ensuring copies of fully executed agreements and current insurance certificates statements of self-insurance actions memos and other documents are properly maintained on file.
• * Prepares develops and maintains all official electronic and paper filing systems for ORM including insurance documents special events policies and various reports forms and manuals.
• * Receives reviews and records reports of property damage theft and vandalism confirms information submits claims to insurance carrier and monitors their progress processes request for reimbursement.
• Drafts prepares and finalizes administrative documents such as meeting agendas action memos policies procedures reports legislative requests and other related matters.
• * Provides support in the maintenance of information systems to ensure all actions are accounted and works with the Director and ORM staff to ensure timely response; prepares final documents and maintains an effective filing system.
• Assists with special projects and performs other duties as assigned.

1. Possession of a baccalaureate degree in finance or business administration or related field and 3 years of progressively responsible professional experience with responsibilities for finance or business administration; or any equivalent combination of education and/or professional work experience which provides the required education skills and abilities as indicated.
2. Considerable working knowledge of principles practices and techniques in the field of finance or business administration as demonstrated by the broad knowledge of the full range of pertinent standards and evolving concepts principles and methodologies.
3. Considerable working knowledge and understanding of applicable federal and state laws rules regulations and theories and systems associated with finance or business administration.
4. Demonstrated ability to resolve wide ranging complex problems through the use of creative reasoning and logic to accurately determine the cause of the problems and the resolution of the problems in an effective innovative and timely manner.
5. Demonstrated ability to interpret and present information and ideas clearly and accurately in writing verbally and by preparation of reports and other materials.
6. Demonstrated ability to establish and maintain effective working relationships with internal and external organizations groups team leaders and members and individuals.
7. Demonstrated ability to operate a personal computer apply word processing spreadsheet and presentation software.
8. Demonstrated ability to analyze interpret and use sound logic and judgment when applying administrative policies and procedures.
9. Demonstrated ability to prioritize and organize workload to meet scheduled deadlines.
10. If applicable for supervisory work demonstrated ability to lead subordinates manage work priorities and projects and manage employee relations.
11. Demonstrated written and verbal communication in presenting ideas and issues to
    build consensus and cooperation.

1. Working knowledge of the Universitys risk management insurance program and contracts and insurance requirements for contracts including review of certificates of insurance.
2. Familiarity with UH (Kuali eTravel etc.) RCUH and/or UH Foundation Financial systems.
3. Demonstrated ability to analyze interpret and use sound logic and judgment when applying administrative policies and procedures.
4. Demonstrated ability to prioritize and organize workload to meet scheduled deadlines.
5. Demonstrated ability to assist with organizing conferences symposia and outreach events.