GSD First Line Technical Support Analyst with Dutch
GSD First Line Technical Support Analyst with Dutch
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Job Description
Job Description:
About DXC Bulgaria
We are DXC - a Fortune 500 global IT services Bulgaria we are among the largest employers with over 4000 employees working on the companys entire IT portfolio. We are flexible - we provide everything you need to work from home comfortably but we also keep our offices open for collaboration meetings and building a strong team spirit. We tailor everyones development path to their individual interests through training and additional certifications.
Our experience and desire to grow our mission and our values create an environment where ambitious people become successful at home. At home - in Bulgaria.
You will join one of our Top Performers - Global Service Desk Bulgaria.The team consists of highly experienced professionals as well as junior motivated teammates started their careers just like you and developed rapidly in less than a year. You will have the opportunity to grow in the direction that best fits your personal career plan. We serve 250 customers on the Fortune 500 list. From manufacturing giants banking and insurance to worldwide governments - We have it all. We are proud to be named one of the Worlds Best Employers 2020 and the 100 Best Corporate Citizens.
Daily challenges
No this is NOT ANOTHER Call Center Job!
We train nurture and grow our employees technical competencies so they can resolve the problem themselves and become better at what they do!
The First Line Tech Supportposition is perfect for candidates with little or no IT experience and with a motivated mindset who want to explore the IT day-to-day work will involve interaction with customers across the globe through multiple support communication channels (voice email chat portal). You will provide technical issue resolution in a positive and professional manner. Dont worry we will help you every step of the way with comprehensive technical training.
eXperience and skills required
Our key requirementsare:
Excellent Dutch and English Language
Excellent Communication & Interpersonal Skills
General IT knowledge
These will be considered as a BIG dvantage:
Previous IT Experience
Understanding of Windows S (Windows 7 Windows 10)
Knowledge of Microsoft Apps MS Office O365 Outlook Teams
Company benefits
Competitive remuneration package
Additional Medical & Life insurance
4 days additional paid leave (total: 24 days)
Food vouchers
Training continuous learning and career development in the largest IT company on the market
Unlimited access to courses from a bunch of external partners for the best learners experience (e.g. LinkedIn Learning Udemy)
Access to a foreign language learning platform
Stable employment in an international company
Advancement opportunities within the organization (a variety of interesting projects with an array of technologies and tools)
Flexibility in work arrangement (hybrid or fully remote work the home office culture is in our DNA)
Workplace equipment to organize your home office (e.g. chair desk additional monitor headset etc.)
DXC Partner courses and certifications (Microsoft SAP ServiceNow AWS Google Dell Technologies IBM Microfocus Salesforce Red Hat VMware Workday)
Employee Referral Program - a financial bonus for the referrer for a successful candidate recommendation
Employee Recognition Program with points assigned by colleagues for the recognized employees (exchangeable for prizes)
Employee Assistance Program (providing 24/7 support for employees and their families in difficult life situations)
Opportunity to join our numerous charity and ecology-related events organized by our Employee Ambassadors team
WeDeliver eXcellencefor ourCustomersand colleagues every day. Our values form the foundation of everything we do and every decision we make.
If you feel comfortable with the above-mentioned requirements please send us your CV in English.
Please note that only shortlisted candidates will be contacted.
DXC Technology stands for equal opportunities namely we do not discriminate on the basis of race religion color sex age disability or sexual orientation. All recruitment decisions are based solely on qualifications skills knowledge and experience and relevant business requirements.
At DXC Technology we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing productivity individual work styles and life circumstances. Were committed to fostering an inclusive environment where everyone can thrive.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services such as false websites or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process nor ask a job seeker to purchase IT or other equipment on our information on employment scams is availablehere.
Required Experience:
IC
Employment Type
Full-Time
