Working Student in Support of a Supply Chain Platform for Decarbonization
Working Student in Support of a Supply Chain Platform for Decarbonization
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Job Description
80 % of companies CO emissions occur in their supply chain yet supply chains are complex and often lack transparency. ctrls offers companies the shortcut: with our statistical model we calculate the CO baseline and our supplier engagement platform enables efficient emissions reduction. Our claim: WeTalkNumbers with reliable data real reductions no bullshit.
As a working student you will become part of our support team and help users make the most of our platform. Your main focus will be on first-level support but we want to give you the opportunity to gradually take on additional tasks from contributing to internal processes to supporting client projects. We are looking for someone with a genuine interest in sustainability. Your field of study does not necessarily have to be in this area but you should bring a clear affinity for it.
Tasks
- Provide first-level email support for our global clients (e.g. Siemens TV SD Siemens Energy) and their suppliers.
- Check accounts and user status in our internal database to resolve requests efficiently.
- Forward more complex issues to second-level support and gather additional information from the team where necessary.
Gradually take on further responsibilities such as:
- Supporting ongoing client projects (assisting the Customer Success team)
- Contributing to analyses and internal processes
- Helping to design and deliver online workshops for suppliers
Requirements
- You are enrolled at a German university or university of applied sciences and will remain a student for at least one more year.
- You have 1520 hours per week available to support us a few hours every working day.
- You have a strong interest in sustainability and decarbonization; a study background in this field is a plus.
- You have very good English skills as support is mainly conducted in English; German and other languages are welcome.
- You have excellent communication skills and a customer-oriented mindset.
- You bring a proactive attitude curiosity to learn and the motivation to grow with the role.
- You are willing to sign a standardized confidentiality agreement (NDA) before starting.
Benefits
- Flexible working hours: we are looking for someone who can support us a few hours on every working day. The exact times are up to you.
- Option to work remotely within Germany or to use our office in a coworking space in Berlin Kreuzberg.
- Fair compensation of 17 per hour.
- Work in an international team and directly contribute to the CO reduction of global companies.
- Gain valuable insights into supply chains climate strategies and sustainability projects in practice.
We look forward to receiving your application including a short cover letter your CV and relevant certificates. Applications are reviewed on an ongoing basis and interviews may take place before a deadline is reached. The start date can be agreed upon individually ideally as soon as possible.
Employment Type
Full Time
