EY TTT - ServiceNow Developer (Senior)
Position: Senior ServiceNow Developer
Relevant Experience: 2 to 3 years
Skills: ServiceNow Developer
Key Functions
- Modules with ITSM Custom application integration Service Portal CSM are the recommended.
- Work as part of an agile team developing designing and implementing new application modules workflows and catalog requests
- Build custom applications in ServiceNow by defining data tables user interface and adding business logic
- Strong understanding of ServiceNow Development Platform including but not limited to ITSM Contract management Resource management ITFM CMDB Asset Management Change Management Custom Development etc.
- Integration with 3rd party application working experience in scripted REST API SOAP etc.
- Must have worked on ServiceNow version upgrade.
- Experience in developing the Application functionalities using HTML CSS and Angular JS.
- Experience in designing and development of UI using ServiceNow.
- Experience in ServiceNow Widgets Client-side scripting Server-side scripting and ITSM modules
- Customize ServiceNow applications and facilitate rollout of new applications and modules and configure Application UI and configure workflow
- Collaborate effectively with other ServiceNow administrators to develop solutions and handle general updates and configuration changes/requests
- Identify system deficiencies and recommend solutions. Troubleshoot production problems related to ServiceNow custom applications.
- Address problems of system integration compatibility and multiple platforms
- Ensure the latest release of ServiceNow application is implemented in a timely manner with minimal or no disruption to IT operations
- Maintenance and continuous improvement of the processes standards policies working methods and tools
- Ensure appropriate tools and processes are in place to have a development/production environment that is reliable and reproducible
- Ensure tool configuration consistency across development stage testing sandbox and production environments
- Participate in ongoing production support and end user support
- Ability to estimate work effort requirements efficiently and appropriately
- Assist in the evaluation and recommendation of application software packages application integration and testing tools
- Very Strong communication skills both written and verbal
Suggested Technical Certification
- ServiceNow admin certification
- Micro Certifications in ServiceNow concepts are advantageous
- Implementation specialist or Application Developer Certifications are advantageous
- Hands-on day-to-day management of multiple ServiceNow instances including managing major releases and patches managing the SDLC release processes and implementing code into the platform to solve ever-changing needs.
- Minimum 2-3 years of coding testing and implementing ServiceNow as a technical resource.
- Proficient using SOAP UI or other tools to test SOAP/REST Web Service APIs
- Strong working knowledge of enterprise integration architecture and enterprise application
- Experience developing workflows Business Rules ACLS Client Scripts Script Includes UI Policies Date Policies UI Actions and table extension in ServiceNow.
Required Experience:
Exec