Order Support Representative with Italian and English
Order Support Representative with Italian and English
Posted on :
22-08-2025
Employer Active
1 Vacancy
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Job Description
Ecolab is looking for an Order Management Representative with Italian and English language
The aim of the position is to deliver frontline customer service to our internal and external customers by managing orders and associated follow-up.
What youll do:
- Placing orders accurately completely and within agreed deadlines into SAP and by proactively following up on missing pieces of information and exceptions.
- Effectively communicating with internal and external stakeholders and customers by providing a professional service.
- Displaying the ability to professionally manage customers and their expectations with the intent to build mutually beneficial and effective relationships
- Delivering first time resolutions to customer queries and problems
- Designated as the single point of contact to provide high level customer service in the local language
- Working collaboratively with team members to meet individual and team targets
What youll need:
- High school diploma or equivalent;
- Fluent in Italian and English (minimum B2 verbally and written);
- German knowledge is considered an advantage;
- Good MS Office skills;
- Strong customer orientation;
- Effective business writing in a professional and friendly approach;
- Good problem-solving and decision-making abilities;
- Embrace repetition of core job duties in a fast-paced environment;
- Minimum 6 months of customer service experience is considered an advantage;
- Experience using Customer Service software or/and SAP is considered an advantage;
- No immigration sponsorship offered for this role.
Whats in it For You:
- Make a difference: Join us and be part of a stable growing global Fortune 500 company where future matters.
- Work life balance: Enjoy non-traditional work hours that fit the schedule you need; And enjoy a hybrid working mode.
- We see you: Be recognized for meeting goals and secure opportunities for advancement.
- Learning and trainings: Sharpen your professional business acumen.
- Benefits: cafeteria medical dental vision subscription stock purchase plan language learning options and more!
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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