Senior IT System Administrator
Senior IT System Administrator
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Job Description
We Are
YouTrip is at the forefront of Asias financial revolution defining the future of digital finance with its leading multi-currency payment platform. Launched in 2018 YouTrip has swiftly ascended as a powerhouse orchestrating billions in transactions annually and securing the trust of millions. With innovative solutions like YouTrip for consumers and YouBiz for businesses we offer unmatched financial ease and cost-effectiveness. Fresh off a successful US$50 million Series B funding round led by Lightspeed Venture were setting new benchmarks in the digital financial services sector.
At the heart of our mission is a commitment to eliminate financial borders across Asia propelling us into the next wave of digital finance.
Job Description:
Were looking for a Senior IT System Administrator to own and lead the end-to-end IT function for a fast-growing multi-country fintech company across Asia. This is a strategic and hands-on leadership role responsible for ensuring our IT systems wi-fi network hardware/software assets and support scale reliably and securely as we grow.
You will lead a small high-impact globally distributed IT team and collaborate cross-functionally with HR Security and Business Ops. You will shape our office and remote IT setup enforce IT security standards and design IT systems that support user productivity and business continuity across markets.
You will:
IT Strategy & Leadership
- Own the full IT function from office infrastructure and security to support and user provisioning.
- Lead and grow a lean IT team instilling operational discipline and service excellence.
- Define and manage quarterly and annual IT budgets and spending asset lifecycles and vendor contracts.
- Drive IT strategy roadmap and tool adoption across new and existing markets.
- Design and implement network and office infrastructure for new office launches.
IT Systems Automation & Support
- Oversee Google Workspace Slack JIRA and IT ticketing systems across time zones.
- Oversee the setup and maintenance of business hardware - including laptops Audio-Video conferencing systems and meeting room technology - across platforms like Microsoft Teams Zoom and Google Meet.
- Automate IT workflows (e.g. user provisioning offboarding license management) using Google Apps Script JQL APIs.
- Ensure secure and scalable wi-fi network architecture device management (MDM) of Mac and Windows devices and access controls (RBAC)
- Coordinate with external vendors and service providers (e.g. telecom network hardware) to troubleshoot and resolve technical issues strong SLAs for IT support with clear incident response processes.
- Provide hands-on support as needed particularly for high-priority or escalated issues
- Collaborate with HR to streamline onboarding/offboarding with IT provisioning tools.
- Define and maintain internal IT policies SOPs and compliance checklists.
You are:
- 8 years of IT systems experience including 2 years in a team lead or managerial role.
- Proven ability to lead IT operations in a multi-country fast-paced environment.
- Experience designing and maintaining office network setups VPNs and IT security controls.
- Proficiency in Google Workspace JIRA and scripting tools (Google Apps Script JQL API integration).
- Strong understanding of IAM MDM device lifecycle management and IT compliance best practices.
- Hands-on experience with Mac Windows and hybrid AV setups (Google Meet Teams Zoom).
- Excellent communication problem-solving and stakeholder management skills.
Required Experience:
Manager
Employment Type
Full-Time
