Content Manager

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors including social media e-commerce gaming streaming media food delivery ride-sharing HiTech FinTech and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45000 employees globally. Presently we have a presence in twenty-three locations across twelve countries which include the Philippines India and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion exploring new technologies being ready to handle any challenge at a moments notice and mastering consistency in an ever-changing world.

What We Offer: At TaskUs we prioritize our employees well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established including Total Rewards Wellness HR and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover we actively encourage internal mobility and professional growth at all stages of an employees career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

Were looking for a Content Manager to lead the strategy planning and execution of high-impact content across marketing this role youll be responsible for creating and scaling content that drives engagement supports revenue growth and enhances our brand presence. Youll balance strategic thinking with hands-on executioncrafting narratives developing content systems and leveraging AI tools to drive efficiency without compromising quality.

This role is ideal for a versatile content professional who blends sharp writing skills with an editorial mindset and understands how to translate business goals into actionable content strategies.

Key Responsibilities

Content Strategy & Planning

• Develop and own the content roadmap across channels including web campaigns social and internal/external communications

• Translate marketing goals into content strategies that drive awareness engagement and conversion

• Identify content gaps audience needs and opportunities to evolve messaging and format

• Support cross-functional initiatives with strategic content planning and execution

Content Development & Execution

• Write edit and optimize compelling content for enterprise marketing campaigns client-facing materials and digital touchpoints

• Partner with design and marketing teams to produce integrated creative assets (video scripts presentations event collateral etc.)

• Lead website content development updates and refresh initiatives to support brand and performance goals

• Ensure consistency in voice tone and messaging across all content types and platforms

AI-Enhanced Content Workflows

• Integrate AI tools to accelerate content creation ideation and research

• Apply prompt engineering techniques to draft content variations and creative concepts

• Refine AI-generated content to ensure brand alignment clarity and originality

• Stay current on generative AI trends to enhance productivity and maintain quality

Brand & Editorial Governance

• Maintain and evolve brand voice across content touchpoints

• Adapt messaging for diverse audiences and geographies ensuring relevance and resonance

• Support the development and maintenance of content guidelines tone of voice documentation and editorial standards

Cross-Functional Collaboration

• Collaborate with stakeholders across marketing sales product and communications to align content with business objectives

• Participate in campaign planning creative reviews and brainstorming sessions

• Support senior leaders with strategic content for key initiatives pitches and executive communications

Required Qualifications

Writing & Strategy Expertise

• 5 years of experience in content strategy copywriting or content marketing

• Strong portfolio demonstrating ability to write for various formats and audiences (especially B2B)

• Proficiency in content planning editorial calendars and messaging frameworks

• Experience working with AI writing tools (e.g. ChatGPT Claude) and prompt engineering principles

• Solid grasp of SEO and digital content optimization best practices

Professional Skills

• Strong research skills and ability to synthesize complex topics into clear compelling content

• Excellent organizational and time management skills

• Highly collaborative and comfortable working with cross-functional teams

• Detail-oriented with a passion for quality and brand integrity

• Proactive flexible and able to balance strategic thinking with tactical execution

Preferred Qualifications

• Experience developing or managing brand guidelines and editorial style guides

• Familiarity with digital marketing tactics (social media email content performance tracking)

• Working knowledge of content management systems and analytics platforms (e.g. WordPress HubSpot Google Analytics)

• Presentation and storytelling experience across visual formats (PowerPoint video etc.)

• Experience managing or mentoring junior writers or content contributors is a strong plus

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds demographics and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL Experience:

Manager