Assistant Education Manager
Assistant Education Manager
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Job Description
Assistant Education Manager
The Assistant Education Manager is responsible for designing developing and training programs to help the Beauty Advisor Team develop competency and skill set in order to perform efficiently in ensuring retail excellence from our sales force across Dept Store Sephora and perfumeries as well as those of our retailers (e.g.: Sephora cast members).
RESPONSIBILITIES
- Devise and/or adapt training programs and materials and deliver adequate training to enable field staff to effectively and qualitatively sell innovations and priority brands and achieve qualitative and quantitative commercial targets set.
- Develop and implement training programs for field staff on skill enhancement performance improvement career development new hire orientation programs etc.
- Uphold the high performance grooming and behavioral standards expected of the sales force and ensure that BAs understand and uphold the same.
- Conduct regular OTJ training at all key stores and counters with the objective of helping BAs sharpen their selling competencies overcome selling challenges and assessing BAs potential and performance
- Provide post-training reports to give ongoing perspective on individuals and teams in terms of competencies learning needs and attitude
- Proactively engage with retailers training department to schedule formal/informal in-person and digital training sessions with the objective of ensuring that Cotys key brands and products are always top of mind
- Organize BA conferences twice a year and a multitude of engagement programs for Coty and Retailers BAs to constantly drive brand love
- Accelerate MU artistry to enable Coty to supercharge its MU expansion. This would include grooming high potential to become MU Artists and MU demo artists who are able to host counter workshops and in-person virtual consultations
- Partner with Retail Operations to constantly assess and evolve the BA talent pool to anticipate business needs (eg launching skincare)
- Prepare and maintain training course materials equipment and supplies (eg products tools etc). Plan schedule and inform sales force about the training events in advance.
- Spend 50% of his/her time in the trade and on the ground; possible more in the initial year
Working for Coty means Our people make us who we are. They are the brightest minds bringing innovative concepts to life. If youre someone unwilling to settle likes to envision larger possibilities accelerate learning and push boundaries wed love to hear from you! Working at Coty means being part of an inclusive workplace committed to diversity and equity valuing diverse perspectives and backgrounds. Your ideas will count fostering a career where you can achieve more than you ever imagined.
The team consists of Commercial team and you will work closely together with several departments such as Marketing Sales Finance Supply Chain teams. All your colleagues are collaborative and you will receive tremendous support for you to excel in this role.
YOU ARE A COTY FIT
You like to make a difference. As an experienced Training professional you will share your valuable experience with the team and you get energy from working in a fast-paced diverse and international environment. Other than that you should also have the following requirements:
- Minimum of 5 years experience in the beauty industry with background in training & retail operations
- Makeup experience is strongly preferred makeup artistry experience preferred
- University Degree or above in related field
- Excellent communication presentation and organizational skills ability to lead large scale training conferences workshops and live streaming activities.
- Individual must possess advanced research creativity adaptability and problem-solving skills
- Excellent English and Thai fluency
ABOUT COTY
Coty is one of the worlds largest beauty companies with an iconic portfolio of brands across fragrance color cosmetics skincare and body care. At Coty we celebrate the entire human kaleidoscope and cultivate a culture of fearless kindness. Therefore we are proud to be an equal opportunities employer. We do not discriminate against any candidate or employee and strive to be an open inclusive and diverse workplace where all employees can be their authentic self. Join us in making over the world of beauty!
For additional information about Coty Inc. please visit Experience:
Manager
Employment Type
Full Time
Key Skills
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