Business Process Senior Associate
Business Process Senior Associate
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Were looking for aBusiness Process Senior Associate to join our Insurance Operations this role you are responsible on inputting and verifying clients application to the system information included is personal medical and financial. They also determine necessary requirements and issue policy.
Position Responsibilities:
- Input and verify client information in the system dedicating 90% of the time to this task.
- Create necessary requirements for the remaining 10% of the time.
- Ensure all information is accurate before issuance to prevent compliance errors.
- Complete assigned cases within the designated turnaround time and consistently meet service level targets.
- Communicate effectively with underwriters and other departments handling transactions accurately with minimal supervision.
Required Qualifications:
- Open for fresh graduates though preference will be given to candidates with at least one year of relevant work experience in a professional setting.
- Candidates with experience in back-office operations or administrative roles are highly desirable. This includes familiarity with office management tasks data entry document handling and providing general support to ensure efficient office operations.
- A bachelors degree in any field is required.
- Amenable for fixed day shift.
Preferred Qualifications:
- Proficiency in Microsoft tools
- Demonstrates effective communication skills both verbal and written with the ability to clearly convey information and ideas to diverse audiences.
- Ability to apply critical thinking and problem-solving skills in a work environment.
When you join our team:
- Well empower you to learn and grow the career you want.
- Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team well support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Working Arrangement
Required Experience:
Senior IC
Employment Type
Full-Time
