Senior Credit Controller

Great that youre thinking about a career with BSI!

Job Title: Senior Credit Controller
Location: Kuala Lumpur Malaysia (Hybrid)

About the role:

We are hiring a Senior Credit Controller to join our dynamic Finance team in Kuala Lumpur.

As Credit Controller you will play a key role in managing customer accounts ensuring timely collections and maintaining strong working capital performance across the region. Youll work closely with colleagues in Malaysia the Philippines and other markets to support healthy cash flow reduce overdue balances and maintain high standards of credit risk management.

This is an exciting opportunity to join a collaborative international environment where youll have an impact on operational efficiency and financial performance.

Key Responsibilities:

• Monitor customer accounts and ensure timely payments following up on overdue invoices via phone email and written communication.

• Negotiate payment plans and assess creditworthiness of new and existing customers setting credit limits in line with company policies.

• Investigate and resolve invoice disputes in close collaboration with finance operations and billing teams to minimise overdue balances.

• Perform weekly cash reconciliation for Philippines bank accounts ensuring accurate allocation and updates to monitoring reports.

• Prepare and analyse aged debt reports update follow-up statuses and provide regular updates to management on outstanding debts and risks.

• Conduct weekly invoice reconciliations of trade debtor balances and customer accounts to resolve discrepancies.

• Support and maintain BSI Groups credit control governance and credit risk management framework.

• Ensure compliance with company policies and credit control procedures.

• Track and report working capital metrics proactively supporting cash flow performance.

• Engage with internal stakeholders and customers to achieve timely resolution of outstanding receivables.

About You:

• Degree or Diploma in Finance Accounting or a related field.

• Previous experience in credit control accounts receivable or cash management roles ideally within a shared services or regional environment.

• Strong understanding of credit risk frameworks and collection processes.

• Excellent reconciliation and analytical skills.

• Proficient in Microsoft Excel and accounting systems (e.g. SAP).

• Strong communication and interpersonal skills for cross-functional collaboration and customer engagement.

• Detail-oriented highly organised and able to meet deadlines in a fast-paced setting.

BSI offers a competitive total reward package an independent and varied job in an international environment flexible working hours and ongoing training and development.

BSI offers a competitive total reward package an independent and varied job in an international environment flexible working hours ongoing training and development with the inclusion of 27-days annual leave paid sick leave bank holidays health insurance life insurance pension plan with company contribution car allowance (dependent on role) income protection paid maternity leave paid paternity leave paid parental leave adoption leave compassionate leave paid bereavement leave learning and development opportunitiesand a wide range of flexible benefits that you can tailor to suit your lifestyle.

Do you believe the world deserves excellence

We are proud to be the business improvement company helping organisations become more sustainable and resilient inspiring trust in their products systems services and the world we live in.

Headquartered in London BSI is the worlds first national standards organization with more than 100 years of experience. We are a global partner to 86000 companies and organizations in over 193 countries offering development auditing certification and training services including innovative software solutions and cybersecurity expertise for all industries: from aerospace and automotive to food construction energy healthcare IT and beyond. Incorporated by Royal Charter were truly impartial and home to the ultimate mark of trust: the Kitemark.

Through our unique combination of consulting training assurance and regulatory services we bring solid and broad knowledge to every company.

If you want to contribute to this inspiring challenge bring your open and enthusiastic mindset to our dynamic team apply now and become part of the BSI family!

D&I Policy

BSI is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate. Our goal is to create a sense of belonging for all employees by providing opportunities to develop grow and engage with our global organization all while having fun doing great work. BSI is a community where everyone can thrive.

If you require any reasonable accommodations to be made on account of a disability orimpairment throughout our recruiting processplease inform your Talent Acquisition Partner.

Our Excellence Behaviours: Client-centric Agile Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business.

BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but feel more comfortable with conducting the interview virtually please speak to a member of our recruitment team.