Luxury Travel Consultant
Luxury Travel Consultant
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1 Vacancy
Job Description
Job description
Job Overview
KDCI Outsourcing is hiring a highly organized and customer-focused Luxury Travel Consultant to join our growing travel team supporting a premium concierge client. This role is responsible for handling high-touch travel arrangements including flights hotels and personalized itineraries using Amadeus GDS. You will serve as a key support for internal account managers and clients ensuring seamless and professional travel experiences. Weekend and holiday availability is required due to the nature of the role.
Job Responsibilities
Research plan and book personalized travel itinerariesflights hotels and transportationusing Amadeus GDS ensuring accuracy cost-efficiency and alignment with client preferences.
Issue reissue and manage ticketing tasks while actively monitoring Amadeus GDS queues to ensure timely processing and problem-free travel.
Communicate professionally with clients via WhatsApp email and phone delivering courteous discreet and culturally aware service to high-net-worth individuals.
Monitor in-trip clients and respond to real-time travel concerns providing expert support and proactive solutions particularly during weekends and holidays.
Engage directly with clients to offer expert travel advice and resolve urgent travel needs with professionalism and sensitivity.
Coordinate with internal teams suppliers and concierge partners to ensure accurate bookings pricing and fulfillment of complex or high-touch travel requests.
Build and maintain strong supplier relationships contributing to continuous improvement of services and client experience.
Maintain accurate documentation in the CRM system support invoicing and payment coordination and stay informed on global travel trends and luxury service standards.
Job requirements
Job Requirements
At least 2 years of experience in luxury travel or concierge services including personalized bookings such as restaurants or private transfers.
Proven hands-on experience with Amadeus GDSmust be proficient in booking ticketing and handling re-issues.
Prior experience as an Executive Assistant (EA) is highly valued especially involving complex travel support
Background in internal team support handling travel logistics on behalf of account managers or executives
Excellent communication skills and professional demeanor across multiple channels (WhatsApp Email Phone)
Strong attention to detail in creating client-ready itineraries and proposals
Able to work independently and manage weekend and holiday shifts with minimal supervision
Familiarity with fare rules rebooking processes and documentation standards
All done!
Your application has been successfully submitted!
Required Experience:
Contract
Employment Type
Full-Time
