Partner Data & Sales Operations Analyst
Partner Data & Sales Operations Analyst
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Job Description
Overview
Hayward Holdings Inc. (NYSE HAYW) is the largest manufacturer of residential swimming pool equipment in the world with a significant presence in the commercial pool market that is continuously growing. Hayward designs manufactures and markets a full line of residential and commercial pool and spa equipment including pumps filters heating cleaners salt chlorinators automation lighting safety flow control and energy solutions at our company-owned facilities. Headquartered in Charlotte North Carolina Hayward also has facilities in Tennessee Arizona and Rhode Island as well as Canada Spain France Australia and China. This is a onsite position reporting into Charlotte NC.
The Partner Data & Operations Analyst is responsible for ensuring a smooth onboarding experience for new and existing customers managing timely and accurate rebate payments overseeing the ingestion of customer and transaction data tracking and processing commission payments and performing basic data analysis to support business operations and reporting. This role requires a detail-oriented organized individual with strong communication and problem-solving skills.
Responsibilities
Serve as the primary point of contact during onboarding addressing questions and resolving issues promptly
Coordinate cross-functionally with sales support and operations teams to ensure a seamless experience
Process and validate rebate claims in accordance with program guidelines and timelines
Communicate with customers and internal stakeholders regarding rebate status and resolve any discrepancies
Receive verify and import customer data files into internal systems accurately and on schedule
Monitor data quality and escalate any issues or anomalies for resolution
Maintain organized records of data submissions and ingestion logs
Perform routine data checks summaries and simple reporting to identify trends discrepancies or areas for improvement
Process monthly and weekly commissions: this process includes accounts reconciliation running reports populating worksheets performing calculations obtaining approvals and preparing files for payments
Summarize and communicate commission data to multiple team members
Calculate and audit commissions payments to sales personnel based on commission plans
Maintain an accurate trackable record of commissions and supporting data
Trouble shooting commission issues and resolve through investigation
Support ad-hoc data requests and contribute to process improvement
Qualifications
Proficient in the use of Word Excel and PowerPoint
A minimum of 3 years experience required in a similar role such as Sales Support or Sales Operations with experience of working in a fast-paced environment
Experience with a CRM tool specifically Salesforce as well as experience with data visualization tools (e.g. Power BI Tableau etc.)
Reimbursement/ Commission experience Preferred
Required Experience:
IC
Employment Type
Unclear
