Overview
Hayward Holdings Inc. (NYSE HAYW) is the largest manufacturer of residential swimming pool equipment in the world with a significant presence in the commercial pool market that is continuously growing. Hayward designs manufactures and markets a full line of residential and commercial pool and spa equipment including pumps filters heating cleaners salt chlorinators automation lighting safety flow control and energy solutions at our company-owned facilities. Headquartered in Charlotte North Carolina Hayward also has facilities in Tennessee Arizona and Rhode Island as well as Canada Spain France Australia and China. This is a onsite position reporting into Charlotte NC.
The Partner Data & Operations Analyst is responsible for ensuring a smooth onboarding experience for new and existing customers managing timely and accurate rebate payments overseeing the ingestion of customer and transaction data tracking and processing commission payments and performing basic data analysis to support business operations and reporting. This role requires a detail-oriented organized individual with strong communication and problem-solving skills.
Responsibilities
- Serve as the primary point of contact during onboarding addressing questions and resolving issues promptly
- Coordinate cross-functionally with sales support and operations teams to ensure a seamless experience
- Process and validate rebate claims in accordance with program guidelines and timelines
- Communicate with customers and internal stakeholders regarding rebate status and resolve any discrepancies
- Receive verify and import customer data files into internal systems accurately and on schedule
- Monitor data quality and escalate any issues or anomalies for resolution
- Maintain organized records of data submissions and ingestion logs
- Perform routine data checks summaries and simple reporting to identify trends discrepancies or areas for improvement
- Process monthly and weekly commissions: this process includes accounts reconciliation running reports populating worksheets performing calculations obtaining approvals and preparing files for payments
- Summarize and communicate commission data to multiple team members
- Calculate and audit commissions payments to sales personnel based on commission plans
- Maintain an accurate trackable record of commissions and supporting data
- Trouble shooting commission issues and resolve through investigation
- Support ad-hoc data requests and contribute to process improvement
Qualifications
- Proficient in the use of Word Excel and PowerPoint
- A minimum of 3 years experience required in a similar role such as Sales Support or Sales Operations with experience of working in a fast-paced environment
- Experience with a CRM tool specifically Salesforce as well as experience with data visualization tools (e.g. Power BI Tableau etc.)
- Reimbursement/ Commission experience Preferred
Required Experience:
IC
OverviewHayward Holdings Inc. (NYSE HAYW) is the largest manufacturer of residential swimming pool equipment in the world with a significant presence in the commercial pool market that is continuously growing. Hayward designs manufactures and markets a full line of residential and commercial pool an...
Overview
Hayward Holdings Inc. (NYSE HAYW) is the largest manufacturer of residential swimming pool equipment in the world with a significant presence in the commercial pool market that is continuously growing. Hayward designs manufactures and markets a full line of residential and commercial pool and spa equipment including pumps filters heating cleaners salt chlorinators automation lighting safety flow control and energy solutions at our company-owned facilities. Headquartered in Charlotte North Carolina Hayward also has facilities in Tennessee Arizona and Rhode Island as well as Canada Spain France Australia and China. This is a onsite position reporting into Charlotte NC.
The Partner Data & Operations Analyst is responsible for ensuring a smooth onboarding experience for new and existing customers managing timely and accurate rebate payments overseeing the ingestion of customer and transaction data tracking and processing commission payments and performing basic data analysis to support business operations and reporting. This role requires a detail-oriented organized individual with strong communication and problem-solving skills.
Responsibilities
- Serve as the primary point of contact during onboarding addressing questions and resolving issues promptly
- Coordinate cross-functionally with sales support and operations teams to ensure a seamless experience
- Process and validate rebate claims in accordance with program guidelines and timelines
- Communicate with customers and internal stakeholders regarding rebate status and resolve any discrepancies
- Receive verify and import customer data files into internal systems accurately and on schedule
- Monitor data quality and escalate any issues or anomalies for resolution
- Maintain organized records of data submissions and ingestion logs
- Perform routine data checks summaries and simple reporting to identify trends discrepancies or areas for improvement
- Process monthly and weekly commissions: this process includes accounts reconciliation running reports populating worksheets performing calculations obtaining approvals and preparing files for payments
- Summarize and communicate commission data to multiple team members
- Calculate and audit commissions payments to sales personnel based on commission plans
- Maintain an accurate trackable record of commissions and supporting data
- Trouble shooting commission issues and resolve through investigation
- Support ad-hoc data requests and contribute to process improvement
Qualifications
- Proficient in the use of Word Excel and PowerPoint
- A minimum of 3 years experience required in a similar role such as Sales Support or Sales Operations with experience of working in a fast-paced environment
- Experience with a CRM tool specifically Salesforce as well as experience with data visualization tools (e.g. Power BI Tableau etc.)
- Reimbursement/ Commission experience Preferred
Required Experience:
IC
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