Intern, Product Management
Intern, Product Management
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Job Description
About Workato
Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration Workato helps businesses globally streamline operations by connecting data processes applications and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time driving efficiency and agility.
Trusted by a community of 400000 global customers Workato empowers organizations of every size to unlock new value and lead in todays fast-changing world. Learn how Workato helps businesses of all sizes achieve more at .
Why join us
Ultimately Workato believes in fostering a flexible trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.
But we also believe in balancing productivity with self-care. Thats why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.
If this sounds right up your alley please submit an application. We look forward to getting to know you!
Also feel free to check out why:
Business Insider named us an enterprise startup to bet your career on
Forbes Cloud 100 recognized us as one of the top 100 private cloud companies in the world
Quartz ranked us the #1 best company for remote workers
Responsibilities
We are looking for an exceptional Product Management Intern to join our growing this role you will be responsible to:
Customer Advisory Board (CAB) Analysis
Analyze historical and primary customer feedback to prepare for CAB sessions in key markets.
Design and implement efficient systems for collecting structured customer feedback before during and after CAB events.
Facilitate feedback collection at events ensuring high-quality actionable data capture from customer conversations.
Aggregate and analyze post-event feedback and raw data synthesizing insights into clear recommendations for the product management team.
Present findings and action items to product leadership and help track follow-up progress.
General Product Management
Collaborate with product managers designers engineers and other stakeholders to shape product strategy and roadmap.
Assist in defining product requirements and user stories based on customer insights competitive analysis and business objectives.
Support the development testing and launch of new product features or enhancements.
Analyze product usage and adoption data to identify areas for improvement and optimization.
Participate in regular product team meetings contributing ideas and feedback to drive continuous product improvement.
Help maintain product documentation including release notes feature specifications and customer-facing materials.
Engage with customers through interviews surveys and support channels to understand their needs and challenges.
Contribute to cross-functional initiatives such as go-to-market planning customer enablement or user research projects.
Requirements
Qualifications / Experience / Technical Skills
Currently pursuing a Bachelors or Masters degree in Business Computer Science Engineering Data Science or a related field.
Familiarity with product management user research data analysis or customer experience is nice to have.
Proficiency with productivity and collaboration tools (e.g. Google Workspace Microsoft Office project management software).
Familiarity with survey tools and data visualization platforms (e.g. Excel Google Sheets Tableau).
Comfortable working with both qualitative and quantitative data to generate insights and recommendations.
Strong written and verbal communication skills for documentation and presentations.
Soft Skills / Personal Characteristics
Highly organized detail-oriented and able to manage multiple priorities across projects and time zones.
Proactive self-motivated and eager to learn in a fast-paced environment.
Collaborative team player with strong interpersonal skills.
Adaptable and resourceful able to navigate ambiguity and shifting priorities.
Thoughtful creative and passionate about building great products and delivering customer value.
Strong analytical and problem-solving abilities.
Preferred (Nice to Have)
- Experience designing or running customer research or feedback programs.
- Exposure to agile development environments or product management methodologies.
- Prior involvement in event planning or customer-facing roles.
- Experience working with AI tools or a demonstrated interest in how AI can be applied to product management user research or customer feedback systems.
(REQ ID: 2175)
Required Experience:
Intern
Employment Type
Intern
