Legal Value Engineer
Legal Value Engineer
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Job Description
NetDocuments is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity without phone video and in person meetings and communications from emails using the @ domain. If you have any concerns or questions about communications you have received please send them tomso our team members can review.
NetDocuments is the worlds #1 trusted cloud-based content management and productivity platform that helps legal professionals do their best work. We strive to win together through passionate hard work exploring new things and recognizing every interaction matters.
NetDocuments provides rewarding career growth in an inclusive diverse environment where employees are encouraged to openly contribute creative ideas and innovation backed by supportive peers and leadership working together to achieve our goals as a unified team.
At our core we are dedicated to empowering our employees to drive successful business outcomes and better user experiences for our customers and partners. Our customer-centric approach and employee enablement has allowed us to enjoy many accolades including being named among the& 2024 list of Inc. Magazines 5000 Fastest-Growing Private Companies in America.
Other recent awards include:
- Two-time winner () National Top Workplaces
- Two-time winner () Top Workplace innovation
- Three-time winner () Top Workplace in the US by the Salt Lake Tribune
- Three-time winner () Best Companies to Work for by Utah Business magazine
- Three-time winner ( 2022) Top Workplace Work-Life Flexibility
- Three-time winner ( 2022) Top Workplace Compensation & Benefits
- 2024 Cultural Excellence
- 2024 Technology Industry
- 2023 Top Workplace Leadership
- 2023 Top Workplace Purpose & Values
- 2022 Top Workplace Employee Appreciation and Employee Well Being
NetDocuments is a hybrid remote-friendly workplace. Come join our team and work inspired each day!
Your opportunity for impact:
NetDocuments is seeking a Legal AI Value Engineer to be a key driver of client success in adopting and expanding AI-powered legal technology. This individual contributor role is ideal for a legal tech or legal operations professional who thrives at the intersection of law AI and client engagement. Youll serve as a trusted advisor technical expert and strategic partner to our clientstranslating complex legal problems into scalable AI-enabled solutions.
This is a highly visible client-facing role that requires strong communication skills deep curiosity and the ability to engage with both legal professionals and technical stakeholders. You will also serve as a conduit between customers and internal teams influencing our product roadmap with real-world insights.
What your contributions will be:
- Client Partnership & Enablement
- Build strong consultative relationships with legal ops leaders attorneys technologists and innovation teams.
- Lead discovery sessions and workshops to uncover business and legal needs and match them with AI capabilities.
- Deliver high-impact product demos and hands-on sessions tailored to legal workflowsshowcasing advanced AI functionality with confidence and clarity.
- Drive adoption and enablement through onboarding customized training and ongoing advisory conversations.
- Serve as a technical translator between client goals and AI-powered legal solutions.
- AI and Product Expertise
- Maintain a strong evolving understanding of AI conceptsincluding natural language processing (NLP) large language models (LLMs) and generative AIand their application in legal use cases (e.g. contract analysis summarization clause extraction redlining).
- Partner with Product and Engineering teams to provide actionable feedback validate features in beta and ensure client needs are reflected in the roadmap.
- Be comfortable explaining the how behind the technology to legal professionals without relying on jargon and helping technical stakeholders understand legal nuance.
- Value Realization
- Co-develop business cases ROI models and proof points that show how AI adoption improves speed accuracy and efficiency across legal workflows.
- Help clients define measure and report on success metrics tied to platform usage and outcomes.
- Lifecycle & Expansion Support
- Collaborate with Customer Success Account Management and Sales to ensure continuity across the client journeyfrom pilot through expansion.
- Identify new use cases and help scale platform engagement within legal departments or firms.
- Serve as a key advisor on operationalizing AI within client legal ecosystems.
- Best Practices & Thought Leadership
- Develop and share internal and external best practices training content and solution guides to support repeatable success.
- Stay ahead of trends in legal AI legal operations compliance tech and adjacent innovation spaces.
- Contribute to webinars blogs or client roundtables as a subject matter expert in legal AI enablement and strategy.
- Other duties as assigned
Required Education and Experience:
- 3 Legal experience (law firm in-house counsel or legal operations) with a strong grasp of legal workflows and challenges.
- Demonstrated ability to work in a consultative customer-facing rolesuch as solution engineering value consulting or implementation advisory.
- High technical aptitude and natural curiositycomfortable learning using and explaining advanced software and AI systems.
- Understanding of core AI and machine learning concepts (e.g. NLP LLMs classification semantic search)with the ability to confidently discuss how AI works even with technical stakeholders.
- Strong communication skills across audiencesable to distill complexity guide conversations and gain stakeholder buy-in.
- Organized self-directed and able to manage multiple accounts timelines and enablement programs simultaneously.
- Business acumen to support ROI conversations value modeling and solution justification.
Ideally you will have:
- Exposure to SaaS products in legal compliance or regulated industries.
- Prior experience in legal innovation knowledge management or product design within law firms or corporate legal departments.
- Technical certifications AI coursework or prior work with platforms using NLP/ML technologies.
- Experience supporting enterprise AI rollouts or contributing to legal transformation initiatives.
Benefits
- 90% healthcare premiums company covered
- HSA company contribution
- 401K match at 4% with immediate vesting
- Flexible PTO (typically 3 to 4 weeks a year)
- 10 paid holidays
- Monthly contributions for wellness
- Access to LinkedIn Learning with monthly dedicated time to explore
Compensation Transparency
The annual compensation range for this position is:$140000- $150000
The posted cash compensation for this position includeson target earnings base salary and variable if applicable. Some roles may qualify for overtime pay. Individual compensation packages are determined based on various factors specific to each candidate such as career level skills experience geographic location qualifications and other job-related considerations
#LI-HYBRID
#LI-REMOTE
Equal Opportunity
NetDocuments is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs job requirements individual qualifications without regard to race color religion sex (including pregnancy) national origin age physical and mental disability marital status sexual orientation gender identity and/or expression military and veteran status or any other status protected by laws or regulations in the locations where we operate. NetDocuments believes diversity and inclusion among our employees is critical to our success and we are committed to providing a work environment free of discrimination and harassment.
Employment Type
Full Time
