Cloud Intake Analyst / Requirements Engineer - Contingent

Cloud Intake Analyst / Requirements Engineer

Rapid Cycle Solutions LLC (RCS) is an innovative small business providing IT and management consulting services to the U.S. Federal Government and commercial clients. We have unique strengths in complex cross-organizational solution analysis design development implementation and change management supporting enterprise requirements. Our team of professionals has deep consulting backgrounds supporting the unique needs of our clients. Our team members have proven experience leading strategic initiatives within the civilian Government agencies.

*Note: This position is pending award and selection therefore is contingent in nature. This effort is estimated to be awarded mid-August with start dates ranging from mid-September to early October.

RCS is seeking a Cloud Intake Analyst / Requirements Engineer to serve as a critical member of the TCloud Intake team responsible for working directly with customers and stakeholders to gather analyze and document requirements for cloud service requests. This role bridges the gap between technical cloud solutions and business needs ensuring that all intake requests are accurately recorded qualified and tracked throughout the project lifecycle. The Intake Analyst will act as both a requirements engineer and a customer liaison facilitating effective communication between technical teams program management and client representatives.

This position requires the candidate to meet specific Security Clearance obligations (Public Trust) to work onsite in Washington DC. Relocation assistance is not available.

Summary:

The Intake Analyst combines requirements engineering discipline and excellent client engagement skills to support the intake qualification and documentation of new cloud service opportunities for TCloud customers. This position plays a key role in guiding stakeholders through the intake process and ensuring a smooth transition from initial inquiry to project initiation.

What you will do:

• Serve as a primary point of contact for TCloud customers and stakeholders regarding new cloud service intake opportunities and requests.
• Conduct and facilitate requirements gathering meetings and intake sessions with stakeholders to elicit business and technical needs for proposed cloud solutions.
• Analyze document and validate customer requirements ensuring alignment with overall TCloud cloud strategy policies and technical capabilities.
• Track monitor and report the status of all customer requests ensuring each intake request is mapped to appropriate contractual actions and managed to completion.
• Prepare and deliver customer-facing documentation including intake status reports performance summaries and regular updates to OCIO leadership.
• Qualify and triage intake requests based on program policies and technical feasibility providing timely feedback and guidance to customers.
• Support the intake estimation process including developing high-level technical approaches and participating in reviews of cost schedule and resource requirements.
• Document and maintain intake workflows processes and best practices identifying opportunities for process improvement and increased efficiency.
• Liaise with acquisition financial and technical teams to ensure intake requirements are properly captured and incorporated into subsequent contract actions.
• Support program communications by developing reports briefings and process documentation using Microsoft Office applications and collaboration tools.
• Contribute to onboarding and customer engagement activities helping new users of TCloud services navigate intake and requirements processes.

Required Qualifications/Education:

• Clearance: Active Public Trust Tier4 security clearance or the ability to obtain particularly within the Department of the Treasury. Treasury badge strongly preferred.
• Foundational knowledge of cloud computing services (such as AWS Azure Google Cloud or Oracle Cloud) and their primary capabilities.
• Experience eliciting documenting and analyzing technical and business requirements ideally in an IT or cloud services context.
• Excellent verbal and written communication skills with the ability to present information effectively to both technical and non-technical stakeholders.
• Ability to build relationships with customers and act as a consultative liaison with a service-oriented approach.
• Experience working with intake helpdesk or service request processes in a government or complex enterprise environment is preferred.
• Familiarity with federal program management acquisitions or IT project delivery is desirable.
• Strong organizational skills and the ability to manage multiple concurrent intake requests and priorities.
• Demonstrated proficiency in Microsoft Office applications (Word Excel PowerPoint) and collaborative workspaces (e.g. Teams SharePoint).
• U.S. Citizenship and ability to meet federal background investigation requirements.

Nice to Have Qualifications:

• Background in requirements engineering business analysis or sales engineering supporting cloud or IT programs.
• Understanding of financial contractual or procurement processes related to cloud service delivery.
• Experience supporting customer intake onboarding or cloud migration activities in a federal environment.

RCS is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.

Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify including your rights and responsibilities as an applicant please visit

All RCS work locations are drug-free workplaces.