Mandatory Skills: Spirent or Eggplant and basic logging skills
with QXDM and QCAT.
Core Responsibilities
- Develop document and revise test plans and procedures and quality standards for software and hardware focused on wireless products and related accessories
- Manage the cross functional bug reporting and resolution process ability to SW upgrade the devices using OEM tools.
- Manage the test sample requirements and inventory. Ensure the distributed samples are tracked and upgraded to the latest available firmware level
- Validate OEM and test partners test results by executing the regression test plan and perform other adhoc random testing
- Test and certify MRs (maintenance releases or software updates) and Security MRs by executing the regression plan and the test cases impacted by the MR
scope. - Manage activation and deactivation of the test samples
- Compile test results data collect logs and write required engineering reports to report to OEMs and other fix agents.
- Update issues tracking and management tools to ensure all the information is current and properly shared.
- Troubleshoot related issues and test maintain and monitor relevant solutions and logs Field testing if required to reproduce the issue.
- Monitor customer-reported issues perform root cause analysis and develop test methods to improve overall customer satisfaction.
- Deploy new test tools as required.
- Knowledge in JIRA and Confluence.
- Understanding of LTE and 5G RF and Core technologies.
- Must be able to communicate effectively and convincingly with all areas of the company technical and non-technical - as well as with external parties.
- Collaborate with project stakeholders and internal Development and E2E teams.
- Self-Starter and must be able to work independently with minimal supervision.
Education and Experience
Education Level - Bachelors Degree or Equivalent
Field of Study Computer Science Electronics and Telecommunications Engineering or other related fields.
Certifications n/a
Years Experience 5 years in product development and/or technology management
roles including 3 years in mobile and/or wireless space
Other Specific skills:
- Strong problem solving and analytical skills communication (verbal and written) skills leadership skills and organizational/documentation skills.
- Excellent project management skills with a proven track record of successful delivery of projects on time in line with budget expectations.
- Excellent collaboration and coordination skills to work across a matrixed team from various internal orgs
- Effective working knowledge of smartphones Android and/or iOS operating systems (OS) and mobile wireless telecommunications technology including GSM/WCDMA/LTE/WIFI
- Experience with automation tools like Spirent or Eggplant and basic logging skills with QXDM and QCAT.
- Experience planning developing and executing feature test cases and functional test scripts for wireless mobile applications.
- Experience in performing and managing quality assurance activities including functional and regression testing performance and stress testing.
- Experience in identifying causes of defects developing improvement processes and communicating solutions to management or customers.
- Experience with the industry practices/processes for Certifiying mobile products for an MNO or MVNO.
- Working knowledge of iOS platform and familiarity with iOS devices iPhones iPads and Apple Watches or Android Platform with experience handling various OEMs.
- Working knowledge of SIM and eSIM technologies.