We are seeking a highly skilled and detail-oriented Assistant Project Manager to join our Programme Management Office. The ideal candidate will have over a decade of experience in administration operations and customer service with a proven track record of engaging with stakeholders across diverse levels and backgrounds. This role requires strong problem-solving abilities excellent communication skills and the ability to work under pressure and multitask effectively.
Key Responsibilities:
- Manage and operate Government-to-Employee surveys for Whole-of-Government (WOG) on satisfaction of public officers with ICT tools.
- Collaborate with vendors and various departments to ensure smooth survey operations including materials preparation database management coordinating meetings with Government agencies and troubleshooting issues during live surveys.
- Handle electronic Direct Mail (eDM) dissemination and marketing communication including managing the comms calendar creating the eDM playbook liaise with stakeholders to ensure quality and seamless dissemination of WOG eDM.
- Manage databases in SharePoint and support the development testing and live operations of surveys.
- Conduct pre-event and post-event follow-up activities including After Action Reviews (AAR).
- Support the dashboard with database access list management testing data analytics and reporting.
- Provide secretariat support for management meetings including polling and scheduling agenda items event and logistics support and utilizing AI tools.
- Provide project administrative support including conducting polls to collate inputs tracking of project progress and participating in team discussions to enhance processes.
- Perform other duties as assigned including any additional project administrative or support tasks as required.
Qualifications:
- Over 3 years of experience in operations project management and administration service.
- Proficient in communication active listening and interpersonal skills.
- Strong problem-solving abilities and detail oriented.
- Experience in program management secretarial and administrative support.
- Proficient in MS Office (Word Outlook Excel PowerPoint) MS Teams Qualtrics Tableau.
Required Experience:
IC