e-commerce - Customer Support with German
e-commerce - Customer Support with German
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Job Description
- You will work in Lisbon Portugal
- Recruitment Process: Easy online recruitment process (phone call interview)
- No Experience Needed: Previous experience is not required. What matters are your language skills and willingness to learn new things!
We are recruiting on behalf of our client - a worlds leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets Portugal included.
About the project:
Provide services for customers of PVH an American clothing company which owns brands such as Tommy Hilfiger Calvin Klein Warners Olga and True & Co. The company also licenses brands such as Kenneth Cole New York and Michael Kors.
Your tasks:
- Listen to customers questions and concerns and provide answers and solutions;
- Troubleshooting regarding orders deliveries payments and returns;
- Provide information about digital products;
- Rerouting of issues to other departments.
Requirements:
- German level (at least C1 level)
- Communicative level of English language (at least B2 level)
- You live in Lisbon or you are ready to relocate
- Ability to communicate clearly and effectively
What you will gain:
- Full time contract
- Salary without accommodation: 1507 euros gross / month
- Salary with accommodation (room in shared apartment with bills included): 1125 euros gross / month
- Public and Private health insurance provided by the employer
- The first contract for 6 months with the possibility of signing a permanent one after 2 years (or renewing the previous one).
IF YOU ARE MOVING FROM ABROAD - relocation package:
- Airport pick-up and administrative assistance with your registration in Portugal;
- Refund of the flight expenses after 9 months after the 1st day of hiring;
- Accommodation in the city - discounted from the salary
- Integration activities: Portuguese lessons sports and other opportunities for integration
Note: EU citizenship or full working rights are required
Are you ready to embark on a new journey in your career
Apply now!
Real Recruitment Solutions - we are a recruitment agency that will help you go with the process of your interviews. By applying with us you will be able to speak with our recruiters to get all the information about the offer salary and conditions. We will advise and support you at all the steps of your recruitment process. We have a common goal - to get you the job that you would be satisfied with.
Employment Type
Full Time
