Manager 2
Share
Job Location:
Manila - Philippines
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
You are as unique as your background experience and point of view. Here youll be encouraged empowered and challenged to be your best self. Youll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day youll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals families and communities around the world.
Job Description:
Please enter the externaljob description here (remove this line)
Job description (heading) / Description du poste (titre)
- Able to lead and manage a team that provides utmost customer service to our clients by meeting agreed SLAs across the defined aftersales service.
- Ensure the team is fully engaged and aligned with the identified metrics and KPIs.
Preferred skills (heading) / Compétences particulières (titre)
- Strong leadership and managerial skills.
- Operations management skills
- Effective communication skills.
- Staff development skills
- Customer service skills
Qualifications (heading) / Compétences (titre)
- College graduate with a degree in a business or statistics course
- At least 5 to 10 years of managerial and operations experience in the insurance industry
Responsibilities (heading) / Responsabilités (titre)
- Able to manage work demands to achieve operational goals
- Effectively manage change in a fast paced environment
- Ensure SLA and KPI goals are achieved
- Able to develop and upskill team members
Job Category:
Customer Service / OperationsPosting End Date:
30/10/2025Required Experience:
Manager
Key Skills
- Restaurant Experience
- Customer Service
- Employee Evaluation
- Management Experience
- Math
- Employment & Labor Law
- Sanitation
- Leadership Experience
- P&L Management
- Mentoring
- Supervising Experience
- Restaurant Management
About Company
We offer trusted insurance products and investment solutions to Canadian residents and organizations. Get secure access to your employee benefits, health claims and group savings plans. Or, connect with a Sun Life advisor to get life or health insurance, set up a savings plan, open an ... View more
